Opinions, critiques, analyses & suggestions are the writer’s alone, and haven’t been reviewed, endorsed or accredited by any of those entities. UponArriving has partnered with CardRatings for our protection of bank card merchandise. UponArriving and CardRatings could obtain a fee from card issuers. 

There are a couple of totally different United Airways pet insurance policies relying on how and for what objective you’re bringing alongside your animals.

This text will take an in depth take a look at the pet coverage for delivery animals on United.

I’ll cowl in-cabin transport (carry-on), PetSafe (cargo), worldwide, service animals, and present you the place to go to get all the kinds and paperwork you’ll want to move your animals.


United Airways will permit pets to fly as both an in-cabin animal or within the cargo maintain as a part of its PetSafe program.

The pet insurance policies require you to observe some very particular guidelines and tips so if you happen to’re enthusiastic about transporting your pets on United you have to pay very shut consideration to the totally different guidelines.

If you have to learn extra about United’s baggage insurance policies normally you are able to do that right here. 


Earlier than I even get into the small print for United’s pet coverage, you is likely to be questioning if it’s even protected to switch your pet on United Airways.

Based on the DOT, United had essentially the most animal deaths of all U.S. airways in 2017 for the third yr in a row on scheduled home or worldwide passenger flights.

United had a complete 18 deaths of animals in 2017, which quantities to 2.Four animal incidents per 10,000 animals transported in 2017. Delta Air Strains had 1 animal dying in 2017 and American Airways had 2 deaths of animals in 2017.

Since United has the wort monitor file in current reminiscence, I’d personally attempt to keep away from transporting my furry buddies with them in all honesty. However simply in case you may’t keep away from it, the percentages are nonetheless very low that there might be an incident since we’re speaking about 2.Four animal incidents per 10,000 transported animals.

Nonetheless, even with these odds some advise in opposition to transporting your animals within the cargo maintain

The Humane Society of america “strongly discourages” having your pet journey by air within the cargo maintain of a airplane, because the expertise may be so hectic.


United permits domesticated cats, canines, rabbits and family birds (excluding cockatoos) to journey accompanied within the plane cabin on most flights throughout the U.S.

Value: An in-cabin pet could also be carried along with a carry-on bag and is topic to a $125 service cost every method.

Notice: there may be an extra $125 service cost for every stopover of greater than 4 hours throughout the U.S. or greater than 24 hours exterior of the U.S.

  • You can be prompted to see an agent at check-in to obtain your pet tag.
  • The animal is anticipated to stay within the kennel whereas within the airport and on board the plane.
  • The kennel should stay within the flooring house beneath your seat.
  • Pets should stay in kennels with the door secured always whereas within the boarding space and on board the plane.
  • United’s in-cabin pet coverage applies to flights operated by United and United Categorical® solely. For codeshare flights, please test the working service’s in-cabin pet coverage. If you’re touring on a number of airways, please test with every service individually to make sure acceptance. United can solely settle for your pet for flights operated by United and United Categorical.
  • Advance reservations for in-cabin pet journey are required and may be booked via united.com
  • Puppies and kittens touring throughout the U.S. and Puerto Rico have to be no less than 2 months (eight weeks) previous to be accepted for journey on United.
  • Puppies and kittens touring internationally have to be no less than Four months (16 weeks) of age to be accepted for journey on United.
  • Pets aren’t permitted to journey with unaccompanied minors.
  • Within the occasion of an emergency, oxygen service won’t be out there for pets.
  • The client is liable for complying with all relevant state and nation entry necessities.
  • Pets should journey on the identical flight(s) as the shoppers who’re liable for them.

Worldwide journey

Pets aren’t permitted on flights to, from or via Australia, Hawaii, New Zealand and different places. Please confirm in case your vacation spot permits in-cabin pets previous to journey.

Guidelines for worldwide in-cabin pets range. For extra help or data, or to e-book worldwide in-cabin journey for a pet, contact the United Buyer Contact Middle.

Well being declarations

The Facilities for Illness Management and Prevention (CDC) require all canines getting into the U.S., besides these arriving from sure rabies-free nations, to be immunized in opposition to rabies.

Vaccinations have to be accomplished no less than 30 days earlier than arrival within the U.S.

Since puppies can’t be vaccinated in opposition to rabies earlier than Three months of age, puppies underneath Four months previous won’t be admitted into the U.S. except they’re arriving from a rabies-free nation.

Every canine getting into the U.S. have to be accompanied by a legitimate certificates of rabies vaccination, signed by a licensed veterinarian and together with the next data:

  • Title and handle of the canine’s proprietor
  • Figuring out data for the canine, together with breed, intercourse, age, colour and markings
  • Date of vaccination and the title of the vaccine used
  • Date when the vaccination expires. If no expiration date is said, the vaccination should have been accomplished inside 12 months earlier than arrival within the U.S.

Go to the CDC web site for extra data.

Cats aren’t required to have proof of rabies vaccination for importation into the U.S; nevertheless, some states require vaccination of cats for rabies, so it’s a good suggestion to test with state and native well being authorities at your ultimate vacation spot.

Restrictions based mostly on plane

It’s best to word that there are some restrictions for particular varieties of plane that you simply’ll be flying on.

Take into account that many routes are served by various kinds of plane so that you’ll at all times have to test and see precisely what sort of plane you’re flying on.

You are able to do this be using Google Flights or you may merely test on the United web site.

Listed here are the restrictions:

  • In-cabin journey for pets is booked on a space-available foundation.
  • A buyer touring with an in-cabin pet can’t be seated within the bulkhead or an emergency exit row.
  • Two pets per flight are allowed in our premium cabins on choose plane. Pets aren’t permitted in our premium cabins on Boeing 757, 767, 777 or 787 plane as a consequence of restricted cupboard space underneath the seat.
  • 4 pets per flight are allowed in United Financial system® on all United flights.
    • A buyer touring with an in-cabin pet in United Financial system on Boeing 757-200 plane will must be seated in a window seat as a consequence of restricted cupboard space underneath aisle and center seats.
  • The variety of in-cabin pets allowed varies by United Categorical companion airline.

Kennel guidelines

Earlier than your deliver your pet on-board, just remember to are towing them in a kennel that complies with the United pet coverage guidelines.

The kennel should match utterly underneath the seat in entrance of the client and stay there always. Additionally, the animal should be capable of arise and switch and round contained in the kennel. Excluding birds, there could solely be one pet per kennel.

There are additionally particular dimensions required for these pets:

  • The utmost dimensions for hard-sided kennels are 17.5 inches lengthy x 12 inches vast x 7.5 inches excessive (44 cm x 30 cm x 19 cm).
  • The beneficial most dimensions for soft-sided kennels are 18 inches lengthy x 11 inches vast x 11 inches excessive (46 cm x 28 cm x 28 cm).

United will assist you to deliver alongside soft-sided pet carriers that barely exceed these dimensions as long as they don’t block the aisle.


United just lately made modifications to its PetSafe program so just remember to’re updated on all the modifications.

You possibly can request your PetSafe reserving right here, however I extremely advise that you simply learn all the particulars beneath earlier than making a reserving.

Pet age

Puppies and kittens touring throughout the U.S. and Puerto Rico have to be no less than eight weeks of age to be accepted for journey on United.

Puppies and kittens weighing lower than 2 kilos have to be no less than 10 weeks of age. Worldwide necessities may be complicated, so please contact an Worldwide Pet and Animal Transport Affiliation (IPATA) shipper for help.

Cats and canines (breeds allowed)

Solely cats and canines are allowed

United will now not settle for reservations for the next brachycephalic (or short- or snub-nosed) canines and cats and strong-jawed canine breeds:

  • Affenpinscher
  • American Bully
  • American Pit Bull Terrier/Pit Bull
  • American Staffordshire Terrier/”Amstaff”
  • Belgian Malinois
  • Boston Terrier
  • Boxer
  • Brussels Griffon
  • Bulldog
    • American Bulldog
    • English Bulldog
    • French Bulldog
    • Previous English Bulldogges
    • Shorty Bulldogs
    • Spanish Alano/Spanish Bulldog/Alano Espanol
  • Cavalier King Charles Spaniel
  • Chow Chow
  • English Toy Spaniel/Prince Charles Spaniel
  • Japanese Chin/Japanese Spaniel
  • Lhasa Apso
  • Mastiff
    • American Mastiff
    • Boerboel/South African Mastiff
    • Bullmastiff
    • Ca de Bou/Mallorquin Mastiff
    • Cane Corso/Italian Mastiff
    • Dogo Argentino/Argentinian Mastiff
    • Dogue de Bordeaux/French Mastiff
    • English Mastiff
    • Fila Brasileiro/Brazilian Mastiff/Cao de Fila
    • Indian Mastiff/Alangu
    • Kangal/Turkish Kangal
    • Neapolitan Mastiff/Mastino Napoletano
    • Pakastani Mastiff/Bully Kutta
    • Pyrenean Mastiff
    • Presa Canario/Perro de Presa Canario/Dogo Canario/Canary Mastiff
    • Spanish Mastiff / Mastin Espanol
    • Tibetan Mastiff
    • Tosa/Tosa Ken/Tosa Inu/Japanese Mastiff/Japanese Tosa
  • Pekingese
  • Pug
  • Shar-Pei/Chinese language Shar-Pei
  • Shih-Tzu
  • Staffordshire Bull Terrier/”Staffys”
  • Tibetan Spaniel

Cat Breeds

  • Burmese
  • Unique Shorthair
  • Himalayan
  • Persian
Photograph by Paul VanDerWerf.

Temperature restrictions

United’s PetSafe program makes use of climate-controlled vans and retains animals in holding areas inside a temperature vary of 45-85° F however United could decline to move your pet if the surface temperatures are too excessive.

United will now not settle for reservations to and from the next airports yearly between Could 1 and Sept. 30, as a consequence of excessive summer time temperatures.

  • Las Vegas (LAS)
  • Palm Springs (PSP)
  • Phoenix (PHX)
  • Tucson (TUS)

Reservations

Reservations are accepted between 30 days upfront (most) and 5 (5) days (minimal) previous to journey

Paperwork

United would require you to submit a number of paperwork to United PetSafe previous to journey which embrace:

  • Scanned copy of the finished, signed and dated Buyer Acknowledgement Kind
  • Scanned copy of your pet’s Well being Certificates from a licensed veterinarian dated inside 10 days of journey (or the timeframe required by the vacation spot nation)
  • Digital photograph of your pet clearly exhibiting their face to confirm breed
  • Digital photograph of your pet’s journey crate to confirm compliance with Petsafe’s crate necessities

Yow will discover out extra about these paperwork right here.

No India or Australia

Not settle for any reservations to and from India and Australia at the moment

Connections

United won’t settle for PetSafe itineraries with greater than three flight segments (or two connections).

Additionally, cats and canines are required to have a consolation cease if the overall size of their journey is greater than 24 hours. Nevertheless, you should purchase a consolation cease if you happen to’re worries about your pet’s well being on a protracted journey.

Worldwide routing

United requires worldwide routing to be organized via an Worldwide Pet and Animal Transportation Affiliation (IPATA) pet shipper solely. A listing of IPATA members close to you may be discovered at https://www.ipata.org

Crate tips

United won’t settle for a crate taller than 30″, together with the 700 sequence crates. Additionally, they don’t promote or lend crates at airports. As a substitute, crates may be bought at united.com/petmate.

Discover out extra in regards to the crate tips right here.

When you need assistance choosing a great crate watch this.

PetSafe Paperwork

United requests that you simply full two kinds.

One is a Buyer Acknowledgment Kind and the opposite is a Pre-Journey Guidelines

I counsel that you simply print out each kinds however in your reference right here is the guidelines:

Earlier than you e-book (30 days previous to journey)

  • Evaluate new PetSafe acceptance insurance policies
  • Verify your pet is appropriate for journey based mostly upon age, breed, well being and worldwide journey restrictions
  • Assess the general well being of your pet and in case your pet is match to fly
  • Verify the journey size and temperature is suitable in your pet
  • If you’re delivery your pet internationally, have interaction an IPATA shipper for help with journey necessities and to make your reserving

Getting ready your pet for journey: Crate necessities (no less than two weeks previous to journey)

  • Evaluate PetSafe Buyer Pre-Journey Info Packet
  • Acquire an airline-compliant crate that meets all tips and necessities
  • Guarantee crate is the suitable measurement in your pet and doesn’t exceed 30 inches in peak
  • Start “crate acclimation” course of as quickly as potential to cut back your pet’s stress throughout journey

Getting ready your pet for journey:

  • Documentation and different necessities (5-10 days previous to journey)
  • Absolutely full and signal the Buyer Acknowledgement Kind
  • Put together digital copies of two photographs to undergo PetSafe (one clearly exhibiting your pet’s face to confirm breed, one exhibiting your pet’s journey crate to confirm compliance with PetSafe’s crate necessities)
  • Acquire the required Well being Certificates from a licensed veterinarian inside 10 days of journey (or the time-frame required by the vacation spot nation)
  • Electronic mail the 4 required objects to [email protected] no less than 5 days earlier than journey. Embrace your affirmation quantity within the topic line of the e-mail
    • Required objects embrace the Buyer Acknowledgement Kind, a Well being Certificates from a licensed veterinarian, the photograph of your pet and the photograph of your pet’s crate
    • Every attachment have to be 2 MB or much less and complete e-mail measurement can’t exceed 19 MB

Day-of-travel preparations

  • Comply with tips for pre-travel feeding and watering of your pet Collect all paperwork and photographs you have to current once you drop off your pet:
    • Two copies of the signed and accomplished Buyer Acknowledgement Kind
    • Print two copies of a photograph of your pet, clearly exhibiting your pet’s face (picture must be no smaller than 3” x 3” and no bigger than 4” x 6”)
    • Well being Certificates accomplished and signed by a licensed veterinarian
    • Any further required paperwork for journey / entry to the vacation spot (for worldwide journey, required paperwork must be confirmed by your IPATA shipper)
  • Examine unitedcargo.com for the drop-off location and time in your pet
  • Put together accredited meals and water containers for the within of the crate
  • Be certain that solely allowable objects are positioned in or connected to the crate On the airport on journey day
  • Verify PetSafe drop-off location and time
  • Arrive no less than 30 minutes upfront of the minimal drop-off time to permit for processing
  • Guarantee individual dropping off your pet has a present, government-issued photograph ID to current at check-in

United Airways has a number of various kinds of classifications for service animals and so they have totally different laws relying on the kind of service animal.

Skilled service animals

Skilled service animals are animals that obtain particular coaching to carry out life capabilities for people with disabilities, comparable to:

  • Visible impairments
  • Deafness
  • Seizures
  • Mobility limitations.

Skilled service animals are accepted in cabin for certified people with a incapacity.

The service animal ought to sit within the flooring house in entrance of the client’s assigned seat however can’t protrude into the aisles. Clients could use an accredited in-cabin kennel for smaller animals offered its use meets stowage necessities.

Exit row seating is prohibited.

Notice that documentation could also be required for an animal touring to worldwide locations.

Emotional assist animals and psychiatric service animals

Emotional assist animals and psychiatric service animals that present emotional, psychiatric or cognitive assist for people with disabilities, however could or could not have task-specific coaching with respect to a incapacity.

Emotional assist and psychiatric service animals are additionally accepted in cabin for certified people with a incapacity if sure data and documentation are offered upfront of journey.

With prior documentation and clearance a buyer could journey with no a couple of emotional assist animal.

Further documentation past United’s necessities may be required for an animal touring to a world vacation spot, Hawaii and different places.

Clients touring with an emotional assist animal or a psychiatric service animal should present the required documentation no less than 48 hours earlier than the client’s flight by e-mail ([email protected]).

Service animals in coaching

Animal trainers are permitted to deliver one service animal that’s coaching to help disabled passengers onboard freed from cost. These service animals should not occupy a seat. Trainers transporting service animals within the strange course of enterprise or service animals who aren’t in coaching should test these animals.

Remedy animals

Remedy animals, that are pets which have been skilled and registered by a remedy group with the intention to go to nursing properties, hospitals, colleges and different amenities, aren’t thought-about to be service animals.

When touring with a remedy animal, normal pet-related laws and restrictions will apply.

You possibly can click on right here to learn extra about United service animals. 


For questions, please contact the United Buyer Contact Middle quantity at 1-800-UNITED-1 (1-800-864-8331).


As you may inform, there are a variety of restrictions and laws for transporting pets on United flights. It’s best to at all times be sure you test what essentially the most up-to-date guidelines are since they will change sometimes.

Cowl photograph by Lynn Friedman through Flickr. 

UponArriving has partnered with CardRatings for our protection of bank card merchandise. UponArriving and CardRatings could obtain a fee from card issuers. Responses aren’t offered or commissioned by the financial institution advertiser. Responses haven’t been reviewed, accredited or in any other case endorsed by the financial institution advertiser. It isn’t the financial institution advertiser’s duty to make sure all posts and/or questions are answered.

Leave a Reply

Your email address will not be published. Required fields are marked *