Examine-in Necessities

Passengers and their baggage have to be checked in at the very least 45 minutes previous to departure for home flights and 60 minutes previous to departure for worldwide flights. Authorities-issued photograph identification is required for all passengers. Passengers touring throughout any worldwide boundary are answerable for acquiring all obligatory journey paperwork and for complying with all authorities immigration and customized necessities. Passengers could also be denied boarding if journey paperwork are usually not so as. Passengers have to be on the gate 20 minutes previous to departure for boarding or reservations are topic to cancellation.

Discover of Overbooking Flights

When a seat can’t be offered resulting from an insufficient variety of seats for the variety of passengers holding confirmed reservations (overbooking), nobody will probably be denied a seat till airport personnel first ask for volunteers prepared to surrender their reservation in trade for a cost of the airline’s selecting. If there are usually not sufficient volunteers, passengers will probably be denied boarding in accordance with a specific boarding precedence. With few exceptions, together with failure to adjust to the service’s check-in deadline, which is accessible upon request from the air service, individuals denied boarding involuntarily are entitled to compensation ruled by Federal Regulation 14 CFR 250.5. The whole guidelines for the cost of compensation and boarding priorities can be found in any respect airport ticket counters and boarding places.

Type of Cost

Efficient January 7, 2015, Frontier solely accepts credit score or debit playing cards as a type of cost for tickets and charges. Money, private checks, cashier’s checks, traveler’s checks and cash orders are not accepted.

Baggage Allowance

Remember to evaluation TSA’s liquid guidelines earlier than touring with a bag!

Firearms Allowance

Federal laws require firearms in checked baggage be declared when baggage is offered for check-in. Firearms have to be unloaded and packed in a locked, hard-sided case. Ammunition have to be securely packaged within the producer’s unique container or equal and should not exceed 11 kilos (5kg) per – passenger. Firearms are usually not accepted on sure worldwide flights.

Extra Baggage Expenses

An extra baggage cost will probably be assessed for every bit of checked baggage over any allowance based mostly on the fare choice bought for Frontier flights. Extra baggage is topic to oversize and chubby fees for every most exceeded per measurement and weight limits mentioned above. Charges could apply to particular objects akin to antlers, bikes, and many others.(confer with Sporting Tools & Particular objects on our Baggage web page).

Flight and Ticket Cancellation

Apart from tickets bought for journey inside 7 days (168 hours), all tickets could also be cancelled for a full refund as much as 24 hours after the time of buy. You possibly can request a refund in your Handle My Reserving web page via logging into My Journey or via Frontier Reservations at 801-401-9000. If it has been greater than 24 hours since you bought your ticket, you might change or cancel your ticket, topic to the phrases under, on the My Flights part of your Handle My Reserving or via Frontier Reservations at 801-401-9000.

In case you bought the WORKS℠, you might go to flyfrontier.com and alter your flight(s) with none penalty, topic to any distinction in fare and/or choices costs, or you might cancel and retain the worth of your buy to be used inside one 12 months of the transaction date as a single-use journey credit score with no residual worth returned to you after use (ought to there be any). You might full the On-line Refund Kind to have the complete worth returned to your buying card. In any other case, for those who didn’t buy the WORKS, you might cancel your reserving topic to relevant charge values, discovered right here, and fewer any quantity paid for Flight Flexibility. In case you cancel your reserving, your reserving will retain its worth for 90 days within the type of a single-use journey credit score with no residual worth returned to you after use (ought to there be any). Any quantity paid for Flight Flexibility won’t be retained by you must you want to cancel your reservation, no matter whether or not or not you made an itinerary change previous to your cancellation.

Tickets have to be cancelled previous to the departure of a flight to be able to retain their worth. Failure to point out will lead to a refund of the fare, charges, and taxes attributable to the no-show portion of the itinerary, and the applying of a service cost in an quantity equal to the refunded quantity.

Flight and Ticket Itinerary Adjustments

If you want to vary your itinerary date or time previous to the day of journey, you might achieve this in your Handle My Reserving web page by logging into My Journeys, topic to the phrases under:

– In case you bought the WORKS℠, you might apply the worth of your reserving to your new reserving with none penalty, topic to any distinction in fare and/or choices costs, and with no residual worth retained by you (ought to there be any).

– In case you bought Flight Flexibility, your first itinerary change, which have to be made on the flyfrontier.com web site or through Frontier’s cell app, is assured to  be with no change charge, topic to the phrases on this part. Notice that you could be qualify for a change charge waiver  or $zero change charge for multiple purpose, together with the acquisition of Flight Flexibility; regardless, your first itinerary change will probably be thought-about the usage of your Flight Flexibility choice. If you buy Flight Flexibility and select to vary your flight(s), you might apply the worth of your unique reserving  to your new itinerary with none penalty, topic to any distinction in fare and/or choices costs, and with no residual worth retained by you (ought to there be any). The Flight Flexibility pricing  might not be utilized to any distinction in fare and/or choices costs. Flight Flexibility could solely be used one time in a single session to make a change or adjustments to your itinerary, which can embody each instructions of a spherical journey, and totally different flight dates, as relevant and allowed by the flyfrontier.com web site or the Frontier Airways cell apps, offered any mixture you must want to make in your new flights be accomplished on the identical time, and have to be accomplished on flyfrontier.com or on one of many Frontier Airways cell purposes , and have to be accomplished greater than 24 hours earlier than your flight’s departure. This supply doesn’t prolong to “splitting” reservations, when passengers on the identical reservation make adjustments in another way from each other. Any subsequent adjustments to the reservation will probably be charged the relevant charge (as detailed right here), and topic to any distinction in fare and/or choices costs, with no residual worth retained by you (ought to there be any). DO NOT CALL the decision heart or request airport brokers to make use of your Flight Flexibility choice; Flight Flexibility won’t be honored by name heart brokers or brokers on the airport; any voluntary change you make via a name heart agent or airport agent will probably be charged the relevant charge and any subsequent change you want to make, through flyfrontier.com, the Frontier cell purposes, or through name heart or airport agent may even be charged the relevant charge worth (as detailed right here). For the sake of readability: if you are going to buy Flight Flexibility and name the decision heart to make a change, you’ll be charged for the change and you’ll forgo any profit from Flight Flexibility in your reservation at that time or any level later.  

– In case you didn’t buy the WORKS℠ or Flight Flexibility, you might apply the worth of your unique reserving to your new reserving, after paying the relevant change charge  (detailed right here), and topic to any distinction in fare and/or choices costs, with no residual worth retained by you (ought to there be any). Please view our pricing choices relating to altering or cancelling your flight right here,

CHANGES ON YOUR DAY OF TRAVEL

For adjustments to tickets on the day of journey, Frontier gives two choices – standby journey and same-day confirmed alternate flight adjustments.

Standby journey

Frontier gives FRONTIER ELITEs the chance to standby for an earlier or later flight in your day of journey for no charge. Standby journey on eligible tickets should comply with the unique ticketed itinerary, that means for those who have been booked on a nonstop flight you can’t add a connection to the itinerary or vice versa. If you’re eligible for standby journey, you might request to fly standby on one other flight in your day of journey on the airport ticket counter or gate

Identical-day confirmed flight adjustments

Topic to availability, you might change to an earlier or later flight on the day of journey for a non-refundable charge per particular person discovered right here, offered you might be travelling between your ticketed origin and vacation spot cities. Nonetheless, the teams of airports under will probably be thought-about the identical metropolis for identical day confirmed and standby functions. Because of this if you’re booked to fly to/from an airport in every group, you might request a same-day confirmed alternate flight change or standby journey (if eligible) to fly to/from one other airport within the group if there’s a seat out there by paying the relevant charge described above.

Identical Day Flights to Various Airports:

  • Washington Dulles (IAD) & Washington Nationwide (DCA)
  • Chicago-O’Hare Airport (ORD), IL & Milwaukee (MKE), WI
  • Lauderdale (FLL) & West Palm Seaside (PBI) FL
  • Los Angeles (LAX) & Orange County/Santa Ana (SNA), CA
  • Madison (MSN) & Milwaukee (MKE) WI
  • New York La Guardia (LGA) NY, Trenton (TTN) NJ, & Philadelphia (PHL) PA
  • Orange County/Santa Ana (SNA) & San Diego (SAN), CA
  • Orlando (MCO) & Tampa (TPA), FL
  • Orlando (MCO) & St. Augustine (UST), FL

Identify Change

If you should change the title in your ticket previous to journey, however will hold the identical itinerary, you might achieve this by paying any distinction between the fare already paid and the present fare promoting for a similar itinerary, in addition to a non-refundable title change charge of $75.

Please word that for those who should make an itinerary change (date adjustments or metropolis adjustments) along with the title change, each the title change charge and the itinerary change charge described above will apply.

Discover of Baggage Legal responsibility Restrict

1. For journey wholly between U.S. factors, legal responsibility shall by no means exceed $3,500 per ticketed passenger, apart from mobility aids and units.
2. For worldwide journey the place the Warsaw Conference applies, the legal responsibility restrict is 17 Particular Drawing Rights per pound or precise worth, whichever is much less. Carry-on baggage is restricted to 332 Particular Drawing Rights or precise worth, whichever is much less. The place the Montreal Conference applies, the legal responsibility is restricted to 1,131 Particular Drawing Rights per ticketed passenger. Report any irregularities involving your property akin to loss, harm, or delay inside 12 hours of arrival at your vacation spot. Frontier isn’t liable for bags carried within the passenger compartment of the plane. Frontier won’t be accountable for the next excessive worth objects: (i) antiques, artwork, artwork provides, artifacts, baggage constituted of light-weight materials not designed for delivery, blueprints, books, enterprise paperwork, CDs, collectibles, laptop tools (together with {hardware}, software program and all equipment), dentures, DVDs, recordsdata, meals/perishables, fragile articles or different related worthwhile objects and industrial results, hand and energy instruments, heirlooms, irreplaceable objects, jewellery, keys, equipment and their elements, manuscripts, treatment, medical tools, cash, musical devices, pure fur merchandise, negotiable papers/devices, optics, orthodontics, orthotics, work/artworks, photographic/video/digital tools and equipment, valuable metals or stones, publications, samples, securities, silverware, sound copy tools, surgical helps, toys, unsuitably protected leisure and sporting tools, (ii) articles akin to tents, sleeping baggage, or different objects which can be strapped, taped, or tied to different items of luggage, which can grow to be separated on account of regular dealing with throughout transportation, (iii) lack of or harm to protruding elements of baggage and different articles of checked baggage, together with, however not restricted to, wheels, toes, pockets, hanger hooks, pull handles, straps, zippers, locks, and safety straps; (iv) harm arising from peculiar put on and tear, akin to cuts, scratches, scuffs, stains, dents, punctures, marks, and dust, (v) harm ensuing from over-packing or misuse, and (vi) harm arising from the liquids in baggage.

Restricted Articles

Any article or hazardous materials listed within the DOT Hazardous Supplies Laws: 49 CFR 175.10 or IATA Harmful Items Laws and revisions and reissues thereof, will solely be accepted topic to advance preparations and in compliance with DOT Hazardous Supplies Laws: 49 CFR 175.10 or IATA Harmful Items Laws. For restricted articles that might not be carried on the plane or packed in checked baggage, confer with: www.tsa.gov for the Permitted and Prohibited Gadgets checklist.. 

Smoking Laws

In accordance with Federal laws, all flights are non-smoking.

Ticket Validity

Tickets are legitimate 90 days from date of subject. Tickets bought with the WORKS℠ are legitimate one 12 months from the unique date of buy. Please word that fare tickets have to be cancelled previous to the departure of a flight to be able to retain their worth. Failure to point out will lead to a refund of the fare, charges, and taxes attributable to the no-show portion of the itinerary, and the applying of a service cost in an quantity equal to the refunded quantity.

To make use of the worth of a retained ticket credit score in direction of a brand new reservation, please go to the My Journeys web page. Please present your unique reservation code or ticket quantity. We can’t trade one ticket for a number of tickets.

Discover of Included Phrases

Efficient January 1, 1983, this discover grew to become a part of the circumstances between the airline and the passenger. If there may be any inconsistency between the Included Phrases described herein and the phrases and circumstances within the passenger’s ticket, these included phrases govern. Air transportation to be offered between factors within the U.S. (together with its abroad territories and possessions) is topic to the person phrases of the transporting carriers, that are herein included by reference and made a part of the Contract of Carriage. International air transportation is ruled by relevant tariffs on file with the U.S. and different governments.

Included Phrases could embody, however are usually not restricted to:

  1. Limits on legal responsibility for private damage or loss of life
  2. Limits on legal responsibility for bags, together with fragile or perishable items and availability of extra valuation protection
  3. Declare restrictions, together with time durations by which passengers should file a declare or carry an motion towards the air service
  4. Rights of the Air Provider to vary phrases of contract
  5. Guidelines on reconfirmation of reservations, check-in occasions, and refusal to hold
  6. Rights of the Air Provider and limits on legal responsibility for delay or failure to carry out service, together with schedule change, substitution of alternate air service’s plane, rerouting, and acts of God

Situations of Exit Seating

People sitting in an exit seat should meet sure necessities and have the power to carry out exit seat duties in an emergency as listed under. Please evaluation the security card within the seatback pocket for added particulars.

  • Hear and perceive directions in English associated to an emergency evacuation by a Flight Attendant with out the help of greater than a listening to support
  • Learn and perceive directions in English associated to an emergency evacuation with out the help of greater than contact lenses or prescription glasses
  • Talk to different passengers and crewmembers orally in English or with hand indicators within the occasion of an emergency
  • Find, function and stow emergency exit doorways
  • Assess security circumstances exterior the plane and activate and stabilize the emergency evacuation slide
  • Get round obstacles and lead different passengers from the plane
  • Adequately help with out endangering or harming themselves. Passengers seated with and answerable for the care of babies could not sit in an exit seat
  • Passengers have to be at the very least 15 years of age or older
  • Passengers should not require the usage of a seatbelt extension and be free from the usage of any assistive machine which can impede egress from the plane (e.g., moveable oxygen concentrator)

E-mail Communication

The e-mail tackle that you just offered when buying a ticket on FlyFrontier.com will probably be routinely added to our advertising and marketing database. This database is used to speak upcoming gross sales and promotions. We may even use your electronic mail tackle to replace you relating to flight adjustments and different data relating to your transaction. You might opt-out of receiving communications about particular gives or packages from Frontier Airways or different data for which you subscribed by clicking on a hyperlink offered on the backside of the e-mail communication or by logging into your account to replace your electronic mail preferences. Extra data relating to the gathering of private data may be discovered on our Privateness Coverage web page. 

Spanish Language Disclaimer

The Spanish model of Frontier’s web site is a translation of the unique in English for data functions solely. Within the case of a discrepancy, the English model of the web site is the official model, and the textual content of the English model will prevail.

Codeshare Phrases and Situations

Leave a Reply

Your email address will not be published. Required fields are marked *