OVERALL ASSESSMENT OF THE AIRLINE: Delta

  • Correlation of supplied service and ticket value
  • Would you fly this airline as soon as extra?
  • Punctuality of flights and their match with the schedule
  • Would you suggest this airline to your mates?
  • Aircraft situation, its novelty

CHECK-IN: Delta

  • How briskly and comfy was the check-in?
  • Airport workers competence
  • Employees assisstance in resolving conflicts

BOARDING THE PLANE / FLIGHT: Delta

  • In time boarding
  • Snug switch to the aircraft
  • High quality of flight
  • Touchdown, snug switch to the terminal

ON BOARD COMFORT: Delta

  • Seats consolation, distance between the seats
  • Snug temperature within the cabin
  • Meals onboard
  • The presence of sockets, the Web entry
  • Cleanness of inside
  • Cleanness of bogs
  • The presence of pillows, blankets
  • Number of onboard leisure

FLIGHT ATTENDANTS / AIRLINE STAFF : Delta

  • Look
  • Affability and courtesy in communication
  • Information of overseas languages
  • Assisstance to passengers onboard

SERVICE: Delta

  • Chance to test in on-line
  • Assisstance to passengers with kids
  • Onboard leisure for youngsters
  • Help to disabled passengers
  • Number of dishes on board
  • Number of drinks on board
  • Help to passengers in case of flight delay / cancellation

TRANSPORTATION OF LUGGAGE: Delta

  • Ease of luggage registration
  • Comfort of charges for extra baggage
  • Taking good care of baggage
  • In case of misplaced baggage – assist to seek for it
  • Baggage supply capability

Leave a Reply

Your email address will not be published. Required fields are marked *