The place can I purchase tickets?

  • On-line – Nationwide Rail Enquiries don’t presently promote tickets however you should purchase them from one of many Ticket Retailers proven after you’ve chosen your ticket in our Journey Planner.
  • Over the cellphone, utilizing one of many numbers proven in our Practice Firm pages
  • At a station Ticket Workplace – verify our Station Data pages to seek out which stations have one, and what the opening hours are. Numerous types of cost are accepted.
  • Utilizing a ‘self-service’ ticket machine obtainable at many stations.
  • Rail appointed journey brokers are complementary to ticket workplace at stations and Practice Firm telesales service, and the bulk present a complete journey service. Appointed journey brokers could make reservations and difficulty tickets.

If there aren’t any ticket buying amenities on the station (similar to a reserving workplace or a ticket machine, or they’re closed/out of service), you could possibly purchase your ticket on board the practice.

When can I purchase tickets?

You need to all the time just be sure you maintain a sound ticket earlier than you board the practice.

  • Anytime and Off-Peak might be purchased as much as 12 months* prematurely or on the day of journey.
  • Advance tickets are bought in restricted numbers and so topic to availability, and are made obtainable on the market as quickly as timetables have been confirmed – that is normally about 12 weeks beforehand.  See our Shopping for advance tickets and Reserving seats web page.
  • Particular circumstances apply to purchasing Season Tickets prematurely – these are proven on the Season Ticket web page.

*In individual at ticket workplaces and journey centres, and through chosen telesales. On-line transactions are normally restricted to confirmed timetables and should not be obtainable greater than 12 weeks prematurely.

Which ticket fits you greatest?

The names of tickets describe when you should purchase or use your ticket, making it simple so that you can purchase the very best worth ticket on your journey. Click on on the ticket sorts under for extra data. 

  • Advance – Purchase prematurely, bought in restricted numbers and topic to availability. These tickets are solely legitimate on the date/practice specified.      
  • Off-Peak – Purchase any time, journey off-peak.                       
  • Anytime – Purchase any time, journey any time.
  • Season – Limitless journey between two stations for a specified interval.
  • Rovers and Rangers – Limitless journey inside a specified space. There could also be just a few time restrictions on when you possibly can journey.

In case you are travelling round London, check out London and Oyster pages.

Rail Supply Group have produced a brand new version of the Nationwide Rail Information to Tickets leaflet which gives an outline of the rail tickets obtainable throughout the Nationwide Rail community and is designed to assist clients select the very best worth ticket for his or her journey with confidence. It additionally features a abstract of practice corporations’ commitments to clients.

To seek for the complete vary of Tickets and Restriction Codes, you can too use the Ticket and Validity Finder instrument

Discovering the very best fare

How can I journey for much less?

Discovering a very good worth practice ticket is simpler than ever, with on-line instruments and an important vary of reductions obtainable.

Have a look by way of our 5 level plan to learn how to get the very best deal on your journey.

1. E-book prematurely
Practice corporations have nearly doubled the variety of low-cost Advance fares obtainable in the previous few years, and now promote round one million each week. They’re available for purchase so far as 12 weeks earlier than your date of journey and might be normally be purchased up till 6pm the day earlier than you journey (topic to availability).

Advance fares are single tickets which are legitimate solely on the date and practice proven on the ticket. Adjustments might be made earlier than departure however are topic to a £10 admin price and different phrases and circumstances.

2. Journey throughout much less busy instances
Off-Peak fares are cheaper tickets for travelling on trains which are much less busy. You should buy Off-Peak tickets from many stations any time earlier than you journey. Restrictions will rely upon the journey you’re making and you’ll be suggested while you purchase.

On longer distance journeys, should you journey in a peak interval a method however return when it’s much less busy, have a look at a mix of Advance, Off-Peak and Anytime fares to get the very best deal.

3. Use a Railcard
Report numbers of journeys are being made utilizing Railcards, up by nearly 80% since 2005.There at the moment are over 3.5 million Railcards in use right now.

1 in 14 journeys at the moment are made with a Railcard yearly, with Railcard holders saving on common £148 a yr.

Use www.nationalrail.co.uk to take a look at all of the choices.

4. Purchase a Season Ticket
In case you are making the identical journey simply three days per week or extra, getting a Season ticket can imply appreciable financial savings. Most Season Tickets of 7-Days or longer can solely be utilized by a particular individual and would require a Photocard to validate them.

An annual Season Ticket provides a full yr’s price of journey for the worth of 10 months and 12 days, and 7-Day and Month-to-month Season Tickets are additionally obtainable to most locations.

Use Nationwide Rail’s Season Ticket Calculator to verify costs and to seek out out what your journey to work on an annual Season ticket prices.

Some employers supply Season ticket loans to assist unfold the price of journey over the yr.

5. Use money-saving instruments
Verify
Nationwide Rail Enquiries’ Least expensive Fare Finder instrument.

Days Out Information provides 2-for-1 entry with Nationwide Rail tickets to a whole lot of sights throughout Britain.

For those who’re a small group travelling collectively, you can too use GroupSave on a wide range of Off-Peak tickets throughout the community. Discover out extra at www.daysoutguide.co.uk/travel-by-train/groupsave.

Discovering ticket costs

Our Journey Planner will present the most affordable level to level ticket presently obtainable on every service displayed. If that is an Advance ticket please do not forget that these are bought in restricted numbers and so topic to availability. You probably have looked for a return journey the most affordable value for each a return and two singles (one out, one again) might be displayed.

The Journey Planner is not going to present Season Ticket or Rover and Ranger costs. Check out our Season Ticket Calculator or our Rovers and Rangers pages for these costs.

For those who want to see all ticket sorts and never simply the most affordable (maybe you might be unable to ebook prematurely so wouldn’t have the ability to purchase an Advance ticket, for instance) there’s an choice to click on on “extra fares”.

A small variety of different fares should not proven by our Journey Planner.

Cash from ticket gross sales goes in the direction of operating and sustaining the railway. Discover out extra about your fare.

Altering tickets

Relying on the kind of ticket held you could possibly make adjustments to journey plans, or receive a refund if you don’t journey. For extra particulars please have a look at our Altering and Cancelling tickets web page. Please word that Advance tickets are not refundable. 

Railcards and different reductions

Railcards supply worth for cash should you journey by practice, saving you a minimum of 1/Three on rail fares. A choice of nationwide Railcards in addition to a variety of native Railcards serving particular geographical areas.

As well as, a variety of different reductions can be found – check out our reductions web page to seek out out extra.

Rail and bus tickets

Add limitless bus journey round your origin and/or vacation spot city or metropolis with PlusBus. It might be added to single or return practice tickets, and, in many cities and cities, to season tickets as properly. Check out our PlusBus pages to see which cities/cities are lined.

Many cities with out railway stations might be reached utilizing public transport from the closest rail station. Mixed rail and bus tickets could also be obtainable on a few of these hyperlinks. Check out our pages for more data.

Ticket validity data

The ticket that you’ve chosen could require you to journey at particular instances of the day, days of the week or on a particular route.  Our Journey Planner can have already taken this into consideration with the choice that you’ve made and can solely have proven tickets which are legitimate for the chosen trains.

Your ticket is related to a ‘Restriction Code’ utilized by the practice corporations and this may be considered by clicking the hyperlink from the Journey Planner ticket phrases and circumstances web page after you have made your choice.

Routeing data

Your ticket could point out a route or practice firm that you could use to finish your journey.

In all different circumstances you might be allowed to make use of any permitted route for the journey you’re making – that is additionally the case the place no route is proven. Permitted routes cowl all of the cheap routes obtainable for making the journey indicated, together with all direct providers and appropriate connecting providers.

When you ebook your journey on-line, any ticket supplied at the moment, in reference to the timetable or itinerary produced by the journey planner might be accepted as a permitted route.

The complete Routeing Information might be discovered on the Rail Supply Group web site. This features a listing of maps of permitted routes and is meant as steerage, nevertheless, the complete vary of routes and choices (particularly for longer distance journeys) might be very complicated and we’d subsequently encourage you to verify any supposed route utilizing our Journey Planner to validate that it may be used along with your ticket.

Crossing London

In case your journey includes travelling by way of London to attach with one other Nationwide Rail service, your ticket will normally embrace the price of switch on London Underground, Docklands Gentle Railway or Thameslink providers between the related stations. To verify if the price of journey throughout London is included in your ticket, search for the ‘+‘ image which might be proven within the tickets ‘Route’ data, e.g. [‘+‘ ANY PERMITTED].

Full data might be discovered on our Travelling to, from and through London web page.

Nationwide Rail Circumstances of Journey

Whenever you purchase a ticket to journey on the Nationwide Rail community you enter into an settlement with the practice corporations whose trains you’ll be travelling on. This settlement is detailed within the Nationwide Rail Circumstances of Journey.

Click on right here for the present Nationwide Rail Circumstances of Journey, legitimate from 04 December 2019, till additional discover.

N.B – Reference is made within the the Nationwide Rail Circumstances of Journey to a Code of Apply for conferences organized in reference to duplicate Season Tickets, together with refunds when duplicate Season Tickets are now not wanted. A duplicate of this will also be discovered right here.

Compensation / refund rights and Passenger’s Constitution

Every franchised practice firm has a Passenger’s Constitution which is a information to the extent of service you possibly can anticipate to obtain when utilizing their stations and their practice providers. Beneath are a listing of hyperlinks that can take you straight to the person Passenger’s Constitution particulars on every practice firm web site.

Additional details about your rights to a refund or compensation  within the occasion of delays is accessible right here

Ticket Irregularities Code of Apply

Practice corporations perform common inspections, each on practice and at stations, to make it possible for clients are shopping for and utilizing the right tickets for the trains they’re utilizing.  For those who would not have the proper ticket on your journey while you had the chance to buy one, you could be issued with a Penalty Fare or an Unpaid Fare Discover, or additional motion could also be taken to look at the circumstances of the case. This could in some circumstances result in prosecution.

When coping with such ticket irregularities, Practice Firms abide by the Ticket Irregularities Code of Apply.

Guests to Britain

For those who reside overseas and plan to go to Britain, the BritRail Cross offers the liberty to journey on all Nationwide Rail providers. Ask for particulars out of your journey agent earlier than leaving for Britain, or go to the BritRail web site.

For timetable enquiries from abroad, you possibly can contact Nationwide Rail Enquiries Worldwide on +44 (0)20 7278 5240. Please word that this service is for data solely functions and worldwide charges apply.

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