Kent County Council has confirmed preparations for refunding college bus move funds made earlier than the coronavirus outbreak.
The council issued an announcement at this time on refunding these with a Kent Journey Saver move however haven’t been ready to make use of it whereas colleges have been closed.
For these prospects paying by direct debit, the instalment regime was suspended at the beginning of lockdown and the ultimate remaining funds won’t be collected.
For many who had paid in paid in full, KCC will make a fee of £50 as a goodwill gesture, which the council says displays typical closing instalment values.
For folks who have been eligible for the decrease price move, the refund will likely be £15.
KCC Cupboard Member for Highways and Transport Michael Payne mentioned: “This unprecedented state of affairs has created a really complicated downside and though the Kent Journey Saver playing cards are usually non-refundable, we predict it is just proper and correct that KCC ought to supply some compensation as a gesture of goodwill to the mother and father who’ve been affected.
“Dad and mom haven’t had the complete advantage of the Journey Saver card as they anticipated. KCC will likely be working arduous to get these funds accomplished as quickly as doable.”
The 16+ Kent Journey Saver has all the time had a special set of phrases and situations and refunds will likely be made in accordance with these having taken account of any excellent direct debit funds.
KCC intends to open the Kent Journey Saver scheme as soon as once more for functions for the brand new college 12 months in mid-July. The council will contact mother and father to verify the opening of the window and particulars will likely be accessible at kent.gov.uk.
For extra family-related information from throughout Kent please go to www.mykentfamily.co.uk