Airbnb Phrases of Service part on cancellations on account of emergencies or unavoidable circumstances.
I made a decision to take emotion out of the equation and begin making ready for the worst case state of affairs. Though I mentioned I might go to Indio in any case and be a part of the pizza occasion, my buddies staying on the identical Airbnb as me wouldn’t be keen to spend the amount of cash we did for the reservation on a pizza occasion.
After studying Airbnb’s TOS on cancellations, it looks like we may be coated if Coachella is cancelled on account of an epidemic.
Epidemic illness or sickness that immediately impacts a area or a complete group of individuals. This doesn’t embody current ailments which are related to an space—for instance, malaria in Thailand or dengue fever in Hawaii. Any updates to our coverage relating to the outbreak of a illness, and the scope of coverage utility, will likely be decided based mostly on bulletins by the World Well being Group and native authorities.
Particularly citing the tip of that excerpt
will likely be decided based mostly on bulletins by the World Well being Group and native authorities.
Hopefully the native authorities clause will likely be sufficient for us to get our full refunds.
The cancellation course of will likely be on a assessment foundation since it’s underneath “circumstances that require a particular assessment”.
In case your reservation would not qualify mechanically, proceed canceling your reservation after which contact us to file a declare. We’ll stroll you thru the subsequent steps, which can embody submitting any required documentation and ready for our staff to assessment your case. Claims should be submitted inside 14 days of cancellation.
At the least there’s a little bit silver lining with all that’s taking place.
Learn up in your Phrases of Providers relating to your flights, lodges, journey packages, and so on.!
EDIT: IANAL. I do not know of different folks’s experiences with cancelling underneath particular circumstances with Airbnb however they may cite that they’re unable to course of a full refund since there isn’t any precise outbreak introduced by the World Well being Group or native authorities within the Coachella Valley (but). meals for thought.
EDIT #2: /u/IntellectualCarrot talked about that the majority bank cards have journey protections, particularly excessive annual charge ones (Chase Sapphire, Amex Platinum, and so on.). This may be one other avenue you’ll be able to pursue to get refunds in case you used that CC to buy aircraft tickets, resort reservations, automobile leases, and so on.
EDIT #3: UPDATE #1 3/10/20: AirBnb is consistently updating a few of their COVID-19 FAQs for hosts with helpful info for cancellations. They’re solely permitting full refunds on extenuating circumstances for areas affected in mainland China, South Korea, and Italy.
Which areas are at present included underneath our extenuating circumstances coverage?
Up to now, we have prolonged protection of our extenuating circumstances coverage to mainland China, South Korea, and Italy. We’re actively monitoring this case to increase protection as vital.
however they are going to be rolling out a software for hosts to cancel reservations on account of occasion cancellations to make it simpler for friends to cancel.
Occasions are getting canceled. Will these reservations be coated by Airbnb’s extenuating circumstances coverage?
We all know that a lot of our vacationers e-book locations to remain on Airbnb for occasions like Coachella, SXSW, Cell World Congress, and others. If an occasion has been canceled and it’s not in an space coated by our extenuating circumstances coverage, we’re encouraging friends to test the cancellation coverage on their reservation.
We’ll be rolling out a software so hosts can refund reservations like these that aren’t coated underneath our extenuating circumstances coverage.
That is nonetheless as much as your host to make use of this software and provide you with a full refund.
TLDR; there’s a probability for full refunds with Airbnb if Coachella is cancelled by native authorities.