JAL Japan Airlines: Flight and Lounge Reviews (and Resources)

JAL Overall Rating

Total Ranking


JAL Overall Rating

Seat Consolation


JAL Overall Rating

Meals & Beverage


JAL Overall Rating

IFE & Wi-Fi


JAL Overall Rating

Floor Expertise



Total Ranking (4.0/5.0)

No matter whether or not you might be touring long-haul or on a brief hop inside Asian, JAL Japan Airways is a good possibility to take action.

I wouldn’t exit of my method – i.e. pay a substantial premium – to fly with the airline in economic system or premium economic system class. That mentioned, on many flights, its enterprise and first-class is significantly higher than that of its opponents.


Seat Consolation (4.5/5.0)

JAL’s economic system and premium economic system class seats are typically comparable with these of its opponents. Nevertheless, it’s price noting that on its 777-300ERs and 787s, JAL opted for “3-3-3” and “2-4-2.” These function one much less seat per row than most different airways do on the identical varieties and thus the seats are noticeably wider.

On most worldwide enterprise class flights, JAL operates plane with reverse herringbone seats that may really feel a bit of tight as their display screen can’t be stowed. Its 777-300ERs and a few of its 787 function the wonderful Apex Suites. The airline’s worldwide first-class makes use of open suites that enable for face-to-face eating.

The one factor price noting about home flights is that JAL presents upgrades to Class J (much like US home first-class) seats for about $10. A few of its plane are additionally geared up with correct home first-class.


Meals & Beverage (4.0/5.0)

On worldwide flights, JAL presents correct meals even in short-haul economic system class (similar to on flights between Japan and Korea or China).

Whereas I imagine the airline may enhance its meal service on medium-haul enterprise class flights, passengers who used JAL on long-haul enterprise and first-class flights typically favored the airline’s catering.

In home economic system class and Class J, JAL solely presents a choice of hot and cold drinks. In home first-class, the airline serves correct meals.


IFE & Wi-Fi (3.5/5.0)

Relying on the plane kind, yow will discover varied generations of JAL’s MAGIC in-flight leisure system onboard. There are slight variations between them however total, I discovered the systemto be a bit sluggish and unresponsive. The content material choice is pretty restricted – particularly for a non-Japanese – as effectively.

JAL presents paid in-flight wi-fi on most worldwide flights and free in-flight wi-fi on home flights. Whereas the latter works effective, once I tried the paid one on a world flight, it was virtually unusably sluggish.


Floor Expertise (4.0/5.0)

JAL’s home lounges are comparable with these of its opponents in Japan and they’re accessible at most of the airports it operates out of. That mentioned, no free meals (apart from some gentle packaged snacks) – not like within the home lounges of some international airways – is obtainable.

Alternatively, JAL’s worldwide enterprise class lounges are comfy and supply a good choice of refreshments. And, its first-class lounges are – reportedly – glorious.

In the event you don’t have lounge entry and occur to be flying by means of one of many airline’s hubs – Tokyo Haneda or Narita – you don’t have anything to be nervous about both. Each of the airports supply clean switch and loads of amenities to maintain you busy whereas ready to your connecting flight.



About JAL Japan Airways

JAL Japan Airways is, along with ANA All Nippon Airways, one of many two main Japanese airways. It’s a member of the oneworld airline alliance, and it operates an in depth route of home flights inside Japan in addition to worldwide flights connecting Japan – primarily Tokyo – with different cities in Asia and elsewhere world wide.

The airline operates a fleet of greater than 150 plane with Boeing 737-800 being the most typical slender physique and 767-300ER being the most typical huge physique kind in its fleet. JAL additionally operates a substantial variety of 787s.

JAL additionally operates a mileage program – Mileage Financial institution – for its prospects. And, it runs lounges at many airports round Japan, in addition to a number of airports in different nations – together with Thailand, Germany, and the US – to be used by its first and enterprise class and elite passengers.



JAL Japan Airways Group Flight Critiques

Moreover flights on JAL itself, I flew additionally with a few of its subsidiaries together with RAC Ryukyu Air Commuter – an airline working flights inside Okinawa. Listed beneath are critiques of a few of these flights.


JAL Boeing 737-800 Home Economic system Class (Tokyo – Nagoya)

Review: JAL 737-800 Domestic Economy Class from Tokyo Haneda to Nagoya

Though touring between Tokyo and Nagoya is commonly extra handy utilizing the bullet prepare, flying is oftentimes cheaper. JAL operates two flights a day between Haneda and Centrair airports utilizing Boeing 737-800 plane. A few of the flights – together with the one I took and reviewed – are operated with plane in worldwide quite than home cabin configuration. Sadly, that implies that free onboard wi-fi shouldn’t be accessible.

Alternatively, in case you are flying in Class J – the home enterprise class product – you may have the ability to get pleasure from a barely spacier “2-2” worldwide enterprise class configuration quite than the “2-3” Class J configuration the 737-800s often are available in.

Learn a full evaluation of the JAL 737-800 economic system class flight from Tokyo to Nagoya


JAL Boeing 737-800 Worldwide Enterprise Class (Busan – Tokyo)

Review: JAL 737-800 Business Class from Busan to Tokyo Narita

Moreover home flights, JAL additionally operates a fleet of 737-800s on worldwide flights connecting Tokyo, Osaka, and Nagoya with different Asian cities. I had an opportunity to strive the plane in enterprise class on a reasonably brief hop from Busan in South Korea to Tokyo Narita.

The plane was geared up with pretty comfy recliner seats, and the crew was pleasant. Whereas the meal was – understandably given the size of the flight – served on a single tray, it was tasty and filling.

Learn a full evaluation of the JAL 737-800 enterprise class flight from Busan to Tokyo


JAL Boeing 767-300ER Worldwide Enterprise Class (Jakarta – Tokyo)

Review: JAL 767-300ER from Jakarta CGK to Tokyo NRT in Business

One of many plane varieties that may typically be discovered on JAL’s regional flights is the Boeing 767-300ER. The airline operates the sort in three totally different configurations that includes three various kinds of enterprise class seats.

My flight from Jakarta to Tokyo was operated utilizing one with staggered lie-flat seats, supposedly probably the most comfy of the three configurations. Even then, although, given the pretty slender 767 fuselage, the seat wasn’t as comfy as another staggered seats on the market.

Learn a full evaluation of the JAL 767-300ER enterprise class flight from Jakarta to Tokyo


JAL Boeing 767-300ER Worldwide Economic system Class (Tokyo – Seoul)

Review: JAL 767-300ER Economy Class from Tokyo HND to Seoul Gimpo

Most airways, quite than connecting Tokyo Haneda airport with the bigger Seoul Incheon airport, fly to the extra handy Gimpo airport. That’s the case with the quite a few each day flights JAL operates between the 2 cities as effectively.

My flight on the 767-300ER in economic system class was fairly comfy. And, whereas the in-flight leisure system wasn’t price utilizing for my part, that was not a giant deal on condition that it was only a 2-hour lengthy flight. I’ve to present JAL credit score for the meal although which was glorious – particularly contemplating how brief the flight was.

Learn a full evaluation of the JAL 767-300ER economic system class flight from Tokyo to Seoul


JAL Boeing 777-300ER Class J (Tokyo – Sapporo)

Review: JAL 777-300 Class J from Tokyo Haneda to Sapporo CTS

JAL presents three lessons of service on home flights – economic system class, Class J, and first-class. Whereas I didn’t have an opportunity to fly its home first-class but, I flew Class J a few instances. A type of was on a flight from Tokyo to Sapporo.

Not like first-class which will get considerably improved service, Class J is actually economic system class with a bigger seat. The one distinction in service is an additional gentle drink kind on the drink menu. Nonetheless, on condition that it prices simply 1,000 yen (lower than 10 {dollars}) to improve from economic system class to Class J, it’s effectively price the price – particularly on the longer flights from Tokyo to Sapporo, Fukuoka, Okinawa, and so forth.

Learn a full evaluation of the JAL 777-300ER Class J flight from Tokyo to Sapporo

JAL Boeing 787-Eight Apex Suite Enterprise Class (Tokyo – Delhi)

Review: JAL 787-8 Apex Suite Business Class from Tokyo Narita to Delhi

Whereas Japan Airways operates 787s with a few various kinds of enterprise class seats, by far my favourite ones are these geared up with the Apex Suites – a reasonably unusual however very comfy product. I had an opportunity to fly a kind of on a fairly lengthy flight from Tokyo to Delhi.

My window seat was comfy each for working because it supplied lots of privateness, in addition to for sleeping because it supplied a full-length mattress with out a tiny foot cubby to place my toes in. That mentioned, I’d not rank the seat as extremely if I wasn’t in a position to get one by the window for the reason that aisle seats supply a lot much less privateness.

Learn a full evaluation of the JAL 787-Eight enterprise class flight from Tokyo to Delhi


JTA Boeing 737-400 Economic system Class (Osaka – Naha)

Review: JTA (Japan Transocean Air) 737-400 Economy Class Osaka Kansai to Naha

JTA, or Japan TransOcean Air, is a subsidiary of JAL that focuses on connecting the islands of Okinawa with the remainder of Japan. At present, it operates a fleet of Boeing 737-800s previous to which it operated 737-400s. Whereas I haven’t flown on its new plane kind but, I flew on the “-400” earlier than.

The service that JTA presents onboard is kind of the identical because the service that may be skilled on common JAL home flights. The drinks are the identical and the cabin crew wears the identical uniform. JTA even presents Class J identical to JAL does.

Learn a full evaluation of the JTA 737-400 economic system class flight from Osaka to Naha


RAC Bombardier Q400CC Economic system Class (Naha – Kumejima)

Review: Ryukyu Air Commuter Q400CC from Naha to Kumejima and Back

RAC, or Ryukyu Air Commuter, is a subsidiary of JAL that operates flights throughout the islands of Okinawa. Whereas previously it used Sprint 8-100s and -300s, at the moment, it operates a single-type fleet of 5 Bombardier Q400CCs. In reality, it was the launch buyer of the sort.

I had an opportunity to be on the inaugural flight which took me from Naha to Kumejima (after which again after a 20-minute turnaround). On condition that it was a really brief flight, there was not a lot by way of service, nonetheless, the crew was very pleasant and the flight – particularly the views – have been pleasurable.

Learn a full evaluation of the RAC Q400CC economic system class flight from Naha to Kumejima



JAL Japan Airways Airport Lounge Critiques

JAL operates each First Class and Sakura (Enterprise Class) Lounges at its principal worldwide hubs – Tokyo Haneda and Narita airports. It additionally operates worldwide Sakura Lounges at Nagoya Centrair and Osaka Kansai airports.

Moreover the above, the airline presents its home passengers entry to lounges at airports all through Japan. And, it presents Sakura Lounges at 5 of its worldwide locations. In Frankfurt, it even presents a First Class Lounge.

Under are critiques of the JAL lounges that I had the possibility to go to to this point.


JAL Sakura Lounge Kagoshima

Review: JAL Sakura Lounge at Kagoshima

JAL has important presence at Kagoshima airport in Kyushu on the south of Japan, largely due to the truth that considered one of its subsidiaries – JAC (Japan Air Commuter) relies there. Due to that, the airline operates a small, lately refurbished lounge within the airport’s home terminal.

Whereas, identical to different JAL’s (and ANA’s for that matter) home enterprise class lounges, the refreshments supplied within the lounge are fairly restricted, the lounge nonetheless offered a snug and quiet place to get some work executed.

Learn a full evaluation of the home JAL Sakura Lounge at Kagoshima Airport


JAL Sakura Lounge Osaka Kansai Airport (Worldwide)

Review: JAL Sakura Lounge (International) at Osaka Kansai Airport

Osaka Kansai is likely one of the 4 airports in Japan the place JAL operates its worldwide Sakura Lounges. The lounge presents a wide range of totally different seating choices – together with even therapeutic massage chairs – and a buffet unfold that simply rivals these at its Haneda and Narita lounges because it contains some native meals.

With all of the above mentioned, although, relying on the time of the day, the JAL Sakura Lounge at Kansai airport can get pretty crowded, and so, you may be higher off enjoyable within the good and ethereal terminal itself.

Learn a full evaluation of the worldwide JAL Sakura Lounge at Osaka Kansai Airport


JAL Sakura Lounge Sapporo New Chitose

Review: JAL Sakura Lounge at Sapporo New Chitose

Being the primary airport on the island of Hokkaido, Sapporo New Chitose will get a lot of each day flights by Japan Airways – each from Tokyo, in addition to from many different cities throughout Japan. To supply consolation to its premium class and elite passengers departing from the airport, JAL runs a reasonably small Sakura Lounge there.

The lounge presents all of the amenities one would count on from a home lounge in Japan – loads of seating, energy shops, and even telephone cubicles the place guests could make calls with out disturbing their fellow passengers. The one draw back of the lounge is the virtually non-existent choice of issues to eat – however that’s the case with all home lounges (aside from the primary class ones) in Japan.

Learn a full evaluation of the home JAL Sakura Lounge at Sapporo New Chitose Airport


JAL Sakura Lounge Tokyo Haneda (Home)

Review: JAL Sakura Lounge Domestic Terminal 1 North at Tokyo Haneda

At Tokyo Haneda airport, its home (and now worldwide) hub, JAL operates three lounges – two in Terminal 1 the place all its home flights depart from, and one within the Worldwide Terminal.

Whereas I had an opportunity to go to each the “North” and “South” lounges within the home terminal, I solely reviewed considered one of them on condition that they’re largely the identical. They function loads of seats in a wide range of kinds, in addition to a good choice of gentle drinks and a few alcohol. Like with different home lounges, although, there are virtually no issues to eat apart from some packaged snacks.

Learn a full evaluation of the home JAL Sakura Lounge at Tokyo Haneda Airport


JAL Sakura Lounge Tokyo Haneda (Worldwide)

Review: JAL Sakura Lounge (International Terminal) at Tokyo Haneda

At present, Haneda airport is – as talked about above – not solely JAL’s principal home hub, but additionally its worldwide hub. The airline operates flights to different cities in Asia, in addition to to Europe and the US from there, and so it runs a reasonably large JAL Sakura Lounge within the airport’s worldwide terminal.

The lounge presents loads of seating unfold throughout two flooring – with the higher flooring serving as a eating space – in addition to different amenities. The buffet unfold on the lounge is first rate, and presents JAL’s signature dish – curry – identical to the airline’s different worldwide lounges do.

Learn a full evaluation of the worldwide JAL Sakura Lounge at Tokyo Haneda Airport


JAL Sakura Lounge Tokyo Narita (Worldwide)

Review: JAL Sakura Lounge (International - Main Terminal) at Tokyo Narita

Till Haneda airport opened for worldwide flights, Narita airport was the primary hub for JAL’s worldwide flights. In reality, even right now, JAL has a major presence on the airport with flights to locations world wide. And so, the airline operates a pair of Sakura Lounges at Narita – one in the primary a part of terminal 2 and one other one in its satellite tv for pc constructing.

I had an opportunity to go to the one in the primary terminal on quite a few events. Identical to the worldwide JAL Sakura Lounge at Haneda airport, the Narita one is unfold throughout two flooring with the higher flooring being reserved for eating. The 2 lounges are additionally very related by way of the seating choices and buffet unfold.

Learn a full evaluation of the worldwide JAL Sakura Lounge at Tokyo Narita Airport



Often Requested Questions

Whereas the critiques above ought to offer you a good suggestion about what it’s wish to fly with JAL, I’m certain you might be nonetheless left with some questions. Under, I attempt to reply a few of the extra generally requested ones.


Does JAL supply in-flight wi-fi?

Sure, the airline presents in-flight wi-fi on most of its home and worldwide flights. It’s free on home flights. On worldwide flights, JAL presents the next packages: one hour for $10.15, three hours for $14.40, and whole flight for $18.80.


Can JAL flights be booked utilizing miles?

Sure, you should use miles of its Mileage Financial institution program in addition to miles of its companions to guide JAL flights. Its companions embrace, amongst others, oneworld airways and Alaska Airways.


How do I guide a flight with JAL?

You need to use all the main flight engines like google like Google Flights, Skyscanner, Expedia, and so forth to seek out low-cost JAL flights. You’ll be able to, in fact, additionally guide flights with the airline straight on its web site.


Does JAL supply discounted home flights for foreigners?

Sure, so long as you reside in another country and are flying internationally into and from Japan earlier than and after utilizing your ticket. You’ll be able to be taught extra about these flights that are offered because the Japan Explorer Go right here.


Is JAL a protected airline?

Sure, it’s. Whereas JAL has been within the information lately for considered one of their pilot being arrested in London for attempting to fly drunk, the airline has been implementing procedures to keep away from that sort of points going forwards. It additionally had no main deadly accident since 1985.


Is JAL higher than ANA?

Each JAL and ANA are excellent airways. That mentioned, on medium-haul enterprise class flights, I want ANA. On home and short-haul flights, in addition to in long-haul enterprise and first-class, they’re pretty comparable.




JAL Official Web siteGo to this web site to guide JAL flights, create a JAL Mileage Checking account, and so forth.

ExpediaGo to this web site to seek out a budget flights on JAL in addition to different airways to your journey.

SeatGuru: Go to this web site to seek out what the perfect seats on totally different plane varieties operated by JAL are.

The place to Credit score: Go to this web site to find out about which applications you’ll be able to credit score the miles to your JAL flights to, and what the accrual charge is for every of the reserving class and program combos.

Wikipedia: Go to this web site to find out about JAL’s historical past, fleet, and so forth.

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