As of in the present day, Could 26, 2015 I’ll make it my mission anybody that asks about Justfly will know do not even make them an possibility on the subject of reserving a flight.
This web site will get your consideration by itemizing the bottom costs for flight bookings. My husband and I are planning a visit to Hawaii, the tickets to Hawaii might be costly. So once I saved getting the “Justfly Fare Alerts” I mentioned why not. After all if it is too good to be true, properly on this case it was. I known as the 800 quantity spoke with a reservation individual with very dangerous damaged english. I ought to’ve hung up at that second. I needed to hold reminding him my husband was a “Jr.” The resevationist “Ian” spelled each letter within the order of the my husband’s identify to ensure the identify matched what’s on the federal government issued I.D. Low and behold, once I obtained my reservation his identify was not right. I instantly known as Justfly again, obtained one other reservationist “Polo” with horrible damaged english, defined my predicament to the individual and so they advised me to name again inside 24 hours. I known as again the subsequent day, one other reservationist “Rizelle” with you guessed it, damaged english advised me they must cancel the flight, cost me $75, so as to right the error “Ian” made. She mentioned she needed to put me on maintain. Whereas I used to be on maintain (10 minutes, then Rizelle would come again on the road to inform me she’s “attempting” to contact the airline firm, put me on maintain an extra 5 minutes) I appeared up evaluations for Justfly, and came upon a number of individuals had the identical criticism as I did. They put your info in incorrectly, the one solution to right it’s to cost a $75 cancellation charge.
When Rizelle got here again on-line I knowledgeable her I might be calling my cc firm and have the fees reversed and report them to the BBB Web Division.
Backside line, I’ll by no means take care of them once more. I known as my cc firm to have all costs reversed (together with the insurance coverage that price me $130.00)