HUNDREDS of hundreds of Thomas Cook dinner prospects noticed their holidays cancelled this week after the journey agency went bust.
However because of numerous journey companies, some Brits will get to go on the vacations they paid for.
After its collapse, Thomas Cook dinner informed prospects on a devoted web site: “We’re sorry to tell you that every one holidays and flights offered by [all UK companies in its group] have been cancelled and are now not working.
“All Thomas Cook dinner’s retail outlets have additionally closed.
“In case you are resulting from depart from a UK airport with Thomas Cook dinner Airways, please don’t journey to your UK airport as your flight is not going to be working and also you won’t be able to journey.”
Numerous operators, together with Tui and First Alternative, have needed to inform their prospects that holidays is not going to be going forward on the final minute as their package deal holidays included Thomas Cook dinner flights.
And Brits have seen vacation costs triple and even quadruple after Thomas Cook dinner collapse.
There’s hope for some Thomas Cook dinner prospects – however your vacation needs to be booked by way of Thomas Cook dinner and equipped by one other supplier.
For instance, should you’ve with booked a P&O Cruises vacation, one of many corporations that is stepped in to assist safe holidays for Brits, by way of Thomas Cook dinner.
A spokesperson for P&O Cruises informed Solar On-line Journey: “We’re sorry to listen to the information concerning Thomas Cook dinner. All P&O Cruises holidays booked by way of Thomas Cook dinner are going forward as deliberate.
“We’re contacting all friends who’ve present or future P&O Cruises holidays booked by way of Thomas Cook dinner.
“We’re additionally engaged on sourcing various flights for these travelling on Thomas Cook dinner plane on our fly/Caribbean or fly/Mediterranean cruise holidays and we are going to replace these friends as quickly as we have now confirmed plans. “
The corporate additionally confirmed that holidaymakers will not must pay something on high of what they’ve already paid.
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Cosmos and Avalon Waterways, UK, are additionally providing prospects the identical assist.
Giles Hawke, CEO of Cosmos and Avalon Waterways, UK, mentioned: “Cosmos Excursions Ltd will honour the worth at which we bought Cosmos, Globus and Avalon Waterways holidays at.
“We are able to affirm that each reserving with us, through Thomas Cook dinner, is secure and prospects’ holidays will go forward.”
Equally, Fred. Olsen are additionally taking on any Thomas Cook dinner bookings.
The cruise line mentioned: “Fred. Olsen Cruise Traces is reassuring prospects who’ve booked by way of Thomas Cook dinner, Freedom Journey and Future Journey that their Fred. Olsen vacation will go forward, following the collapse of Thomas Cook dinner.
“Clients are protected by way of Fred. Olsen’s ABTA Bond (for cruises that don’t contain a flight) and its ATOL Licence (for fly-cruise holidays).
“Fred. Olsen will likely be taking on any cruise bookings made with these three journey brokers straight.
“Fred. Olsen is contacting prospects who’ve booked by way of Thomas Cook dinner, Freedom Journey and Future Journey to inform them of the scenario.
“Clients can relaxation assured that they are going to be occurring vacation with Fred. Olsen as deliberate, and we’re making the required preparations to make sure this.”
There are additionally tour operators who’re reserving new flights for purchasers and absorbing the prices themselves.
Recommendation from ABTA
An ABTA spokesperson mentioned: “ABTA is conscious that some prospects who made bookings the place Thomas Cook dinner was promoting as an agent for different tour operators could assume that their vacation has been cancelled. This might not be the case.
“If the vacation was truly made by Thomas Cook dinner with one other tour operator, that operator should still be capable to present the vacation. Clients ought to guarantee they rigorously examine all of their paperwork and get in touch with the operator who will take care of them straight.
“If prospects mistakenly rebook they could be within the place of getting two legitimate bookings and they are going to be topic to cancellation prices for the vacation they don’t take. Info clarifying this difficulty is prominently displayed on abta.com.”
Sunvil’s managing director, Chris Wright, informed Solar On-line Journey: “Sunvil and GIC The Villa Assortment supply flight-inclusive holidays and are bonded by ATOL.
“A proportion of the vacations we provide to Greece included flights with Thomas Cook dinner Airways.
“We now have chosen to reprotect all of our have an effect on shoppers on flights with various airline carriers. These modifications are at no extra value to our shoppers and we’re providing a full refund to shoppers who’re sad with their revised journey plans.”
If you happen to’ve booked a vacation by way of Thomas Cook dinner with one other supplier, it could be price getting in contact to see in the event that they might help – in the event that they have not contacted you already.
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And in case you have bought Thomas Cook dinner flights as a part of your vacation supplier, it is best to contact your journey brokers within the first occasion.
You could find out extra about what to do in case you have holidays or flights booked with Thomas cook dinner right here.
Some Thomas Cook dinner workers are nonetheless working free of charge to assist prospects.