Hey, I’ve booked via expedia for a flight to Europe with Air Canada. 2 days later, I needed to cancel my journey. After I obtained my tickets b e-mail, at he backside of my e-mail there was a line that sais Change or Ance your reservation. After I clicked on Cancel, a brand new web page popped up with headin “Change or Cancel reservation”, with my itinerary quantity and flight particulars. On the aspect of my flight détails, was a message in a field stating” Air Canada and most airways have aC$150-C$200 non-negotiable charge for change or cancellation per traveller. Expedia doesn’t add any additional costs to those charges.”
Now upon calling Expedia, and sending them a screenshot whereas on the cellphone with them, they refused to respect what was linked to my ticket reservation. I needed to pay an additional $100 per individual to their maxxed value of $200. The individual informed me to name a assist line at expedia and clarify. I did that, and on the assist line, they requested me to ship in a display shot of the writings, which I did. 1 day later, I get an e-mail stating that my e-mail was not accepted on the assist line and gmail was going to attempt for an additional 46 hours.
Is that this a rip-off or What? I’ve given them three days to reply to my demand. Within the case that they don’t reply authorized recourse might be taken and all bills incurred to this declare will ne a part of my authorized declare. I’ll hold ou posted
Edited: 2 years in the past