Flag-carrier airline of New Zealand

Air New Zealand Restricted is the flag service airline of New Zealand. Based mostly in Auckland, the airline operates scheduled passenger flights to 20 home and 32 worldwide locations in 20 nations, primarily round and throughout the Pacific Rim.[6] The airline has been a member of the Star Alliance since 1999.[7]

Air New Zealand originated in 1940 as Tasman Empire Airways Restricted (TEAL), an organization working trans-Tasman flights between New Zealand and Australia. TEAL grew to become wholly owned by the New Zealand Authorities in 1965, whereupon it was renamed Air New Zealand. The airline served worldwide routes till 1978, when the federal government merged it and the home New Zealand Nationwide Airways Company (NAC) right into a single airline underneath the Air New Zealand identify. Air New Zealand was privatised in 1989, however returned to majority authorities possession in 2001 after close to chapter attributable to a failed tie up with Australian service Ansett Australia. Within the 2017 monetary 12 months to June, Air New Zealand carried 15.95 million passengers.[8]

Air New Zealand’s route community focuses on Australasia and the South Pacific, with long-haul flight providers to japanese Asia, the Americas and the UK. It was the final airline to circumnavigate the world with flights to London’s Heathrow Airport through each Los Angeles and Hong Kong. The latter resulted in March 2013 when Air New Zealand stopped Hong Kong – London flights, in favour of a codeshare settlement with Cathay Pacific.[9][10] The airline’s foremost hub is Auckland Airport, situated close to Mangere within the southern a part of the Auckland city space.[11] Air New Zealand is headquartered in a constructing referred to as “The Hub”, situated 20 km (12 mi) from Auckland Airport, in Auckland’s Wynyard Quarter.[12]

Air New Zealand at present operates a fleet of Airbus A320, Airbus A320neo household, Boeing 777, and Boeing 787 jet plane, in addition to a regional fleet of ATR 72 and Bombardier Q300 turboprop plane. Air New Zealand was awarded Airline of the Yr in 2010[13] and 2012[14] by the Air Transport World World Airline Awards. In 2014, Air New Zealand was ranked the most secure airline on the planet by JACDEC.[15]

Historical past[edit]

Air New Zealand started as Tasman Empire Airways Restricted, based in 1939 by a global settlement between New Zealand, Australia, and the UK. Its preliminary shareholders had been the New Zealand Authorities, Union Airways of New Zealand, Qantas and the British Abroad Airways Company. It was shaped to fly trans-Tasman routes and carry passengers, cargo and mail between Australia and New Zealand. Integrated on 26 April 1940, it began operations 4 days later, on 30 April. Its first flight, flown with a Quick S30 flying boat, linked Auckland and Sydney.[16][17]

Following World Conflict II, TEAL operated weekly flights from Auckland to Sydney, and added Wellington and Fiji to its routings. The New Zealand and Australian governments bought 50% stakes in TEAL in 1953,[18] and the airline ended flying boat operations in favour of land-based turboprop airliners by 1960. In 1965, TEAL grew to become Air New Zealand—the New Zealand authorities having bought Australia’s 50% stake within the service.[18]

A Douglas DC-Eight at Sydney Airport within the early 1970s. Air New Zealand was an early operator of the DC-8. Word the pre-1973 livery with the Southern Cross on the tail.

With the elevated vary of the Douglas DC-8s the airline’s first jet plane, Air New Zealand started transpacific providers to the USA and Asia with Los Angeles and Honolulu added as locations in 1965. The airline additional acquired wide-body McDonnell Douglas DC-10 airliners in 1973. The DC-10s launched the brand new koru-inspired brand for the airline, which stays to today.

In 1978, the home airline Nationwide Airways Company (NAC) and its subsidiary Protected Air had been merged into Air New Zealand to kind a single nationwide airline, additional increasing the service’s operations. Consequently, NAC’s Boeing 737 and Fokker F27 plane joined Air New Zealand’s fleet alongside its DC-Eight and DC-10 airliners. The merger additionally resulted within the airline having two IATA airline designators: TE from Air New Zealand and NZ from NAC. TE continued for use for worldwide flights and NZ for home flights till 1990, when worldwide flights assumed the NZ code.[18]

An Air New Zealand McDonnell Douglas DC-10 in 1977. DC-10 deliveries started in 1973 and so they launched a brand new color scheme, being the primary of the airline’s plane to characteristic the now-ubiquitous koru brand.

In 1981, Air New Zealand launched its first Boeing 747 airliner, and a 12 months later initiated service to London through Los Angeles. The 5 747-200s owned by Air New Zealand had been all named after ancestral Maori canoes. 1985 noticed the introduction of Boeing 767-200ER airliners to fill the big dimension hole between the Boeing 737 and 747 (the DC-Eight and DC-10 had been withdrawn by 1983). In 1989 the airline was privatised with a sale to a consortium headed by Brierley Investments Ltd.[18] (with remaining stakes held by Qantas, Japan Airways, American Airways, and the New Zealand authorities). The New Zealand air transport market underwent deregulation in 1990, prompting Air New Zealand to amass a 50% stake in Ansett Australia in 1995.

In March 1999, Air New Zealand grew to become a member of the Star Alliance. From 1999 via 2000, Air New Zealand grew to become embroiled in an possession battle over Ansett with co-owner Information Restricted over a doable sale of the under-performing service to Singapore Airways.[19]

Merger with Ansett[edit]

In 2000, Air New Zealand introduced that it had chosen as a substitute to amass everything of Ansett Australia (growing its 50% stake within the service to 100%) for A$680 million from Information Company Ltd. Enterprise commentators[20][21] consider this to have been a important mistake, as Ansett’s fleet, staffing ranges and infrastructure far outweighed that of Air New Zealand. Subsequently, each carriers’ profitability got here underneath query, and international provides to buy the Air New Zealand Group had been thought-about. In September 2001, stricken by prices it couldn’t probably afford, the Air New Zealand / Ansett Group neared collapse. A failed try at buying Virgin Blue was the ultimate straw, and on 12 September, out of each time and money, Air New Zealand positioned Ansett Australia into voluntary administration, following which Ansett was pressured to stop operations. Air New Zealand introduced a NZ$1.425 billion working loss.[18]

21st century[edit]

Air New Zealand added the Boeing 777 to its fleet in 2004. As of 2014, the 777-200ER and the bigger -300ER shaped the core of the airline’s long-haul fleet.

In October 2001, Air New Zealand was re-nationalised underneath a New Zealand authorities NZ$885 million rescue plan (with the federal government taking an 82% stake), and subsequently obtained new management.[22] This act was the one factor that spared Air New Zealand from going into administration and sure grounding.

In 2002, Air New Zealand reconfigured its home operations underneath a low-cost airline marketing strategy, and the New Zealand authorities weighed (and later refused) a proposal from Qantas to buy a one-fifth stake within the service. Air New Zealand returned to profitability in 2003, reporting a internet revenue of $NZ165.7 million for that 12 months. The service noticed growing income via 2004 and 2005.[18] In 2004, the airline introduced a complete relaunch of its long-haul product, that includes the introduction of latest seats in its enterprise, premium financial system, and financial system class cabins.

In 2003, Air New Zealand added the Airbus A320 airliner to its fleet to be used on short-haul worldwide flights, and later, home flights. In 2005, the airline obtained its first Boeing 777 plane (–200ER variant), and positioned orders for the Boeing 787 Dreamliner in 2004. The airline later was introduced because the launch buyer for the -9 variant of the 787.[23]

On 21 December 2010, the New Zealand authorities permitted an alliance between Air New Zealand and Australian airline Virgin Blue (now named Virgin Australia), which allowed each airways to broaden operations between Australia and New Zealand with codeshares for trans-Tasman and connecting home flights; and reciprocal entry to frequent flyer programmes and airport lounges. Air New Zealand subsequently bought a 26% shareholding in Virgin Australia Holdings (Virgin Australia’s dad or mum firm) to cement the connection. By October 2016 Air New Zealand bought its remaining stake in Virgin Australia to buyers and the Nasham Group.[24] On Four April 2018, Air New Zealand ended its partnership with Virgin Australia efficient 28 October 2018.[25]

In 2011, Air New Zealand launched the Boeing 777-300ER airliner, in addition to the Financial system Skycouch, a set of three financial system class seats that could possibly be transformed right into a flat multi-purpose floor by elevating the leg rests. After a four-year delay, Air New Zealand took supply of its first Boeing 787-9 on 9 July 2014. The airline retired its final Boeing 747 in September 2014,[26] the final Boeing 737 in September 2015,[27] and the final Boeing 767 in March 2017,[28] leaving it with a simplified fleet of Airbus A320 plane for short-haul and Boeing 777 and 787 plane for long-haul.

In November 2013, the New Zealand Authorities lowered its share in Air New Zealand from 73% to 53% as a part of its controversial asset gross sales programme. It made $365 million from this deal.[29]

Company affairs and identification[edit]

Air Nelson Saab 340A (now not operated) at Auckland Airport

Head workplace[edit]

The Air New Zealand head workplace, “The Hub,” is a 15,600 sq. metres (168,000 sq ft) workplace park situated on the nook of Beaumont and Fanshawe streets within the Western Reclamation Precinct 2, Auckland Metropolis.[30][31] The workplace contains two linked six-level buildings.[31] The power consists of a whole lot of glass to permit daylight and subsequently cut back electrical energy consumption. The constructing doesn’t have cubicle partitions. Lights robotically flip off at 7:30 A.M. and activate at 6 P.M. Sensors all through the constructing can activate lights in the event that they detect human exercise, and switch off lights if human exercise shouldn’t be detected for 15 minutes.[32] The buildings value $60 million New Zealand {dollars} to construct and develop. From late September to early October 2006 the airline moved 1,000 staff from 4 buildings within the Auckland CBD and different buildings elsewhere.[31]

The corporate beforehand had its head workplace within the Quay Tower within the CBD.[33] In its historical past the airline had its head workplace in Airways Home on Customs Avenue East.[34]

The corporate additionally occupies premises on the Smales Farm Enterprise Park in Takapuna on the North Shore, adjoining to the bus station and Northern motorway. It’s dwelling to the Contact Centre employees (further to these at ‘The Hub’), Tandem Journey and different providers.[35]


Operations subsidiaries[edit]

Air New Zealand Cargo is the one present subsidiary of Air New Zealand Restricted.

Air New Zealand had wholly owned subsidiary regional airways – Air Nelson, Mount Prepare dinner Airline and Eagle Airways– that served secondary locations in New Zealand. Collectively they made up Air New Zealand Hyperlink. On 26 August 2016 Eagle Airways ceased operations, in late 2019 Air Nelson and Mount Prepare dinner Airline had been merged into its dad or mum’s operations.[36]

Subsidiary firm Zeal320 was launched to assist fight growing labour prices. Zeal320 operated Air New Zealand’s trans-Tasman fleet of Airbus A320-200 plane underneath the Air New Zealand model. On 31 July 2006, flights had been re-numbered to the NZ700-999 collection for trans-Tasman providers, and NZ1000 collection for home providers. All of Air New Zealand’s A320-200s had been registered to Zeal320 till 26 November 2008, when possession of the fleet was transferred again to Air New Zealand. Nonetheless, employees that labored the A320-200 fleet had been nonetheless employed by this subsidiary. This was a supply of competition throughout the airline group by which these staff had been paid at a decrease scale than their mainline counterparts.[37] Continued industrial motion by employees employed on this subsidiary throughout 2009 completely delayed a proposed low-cost service airline as a successor to Freedom Air that may have additionally employed the Airbus A320 on home routes to counter Jetstar Airways, additionally working in New Zealand. In 2015 Zeal320 was faraway from the New Zealand Firms Workplace.[38]

Technical subsidiaries[edit]

The next are technical operations subsidiaries of Air New Zealand:

  • Air New Zealand Engineering Providers[39]
  • Christchurch Engine Centre (50%)

In June 2015, Air New Zealand confirmed the sale of its Protected Air engineering subsidiary to the Australian arm of Airbus.[40]


Air New Zealand was the title sponsor of the Air New Zealand Cup home rugby union membership competitors via the 2009 season.[41] The airline stays a significant sponsor of New Zealand rugby, together with the New Zealand nationwide rugby union staff, referred to as the All Blacks.[42] The airline additionally sponsors the Air New Zealand Wine Awards and World of Wearable Arts; and companions with New Zealand’s Division of Conservation and Antarctica New Zealand.[43]

Model and livery[edit]

Air New Zealand’s “Pacific Wave”, launched in 1996

The Air New Zealand image is a Māori koru, a stylised illustration of a silver fern frond unfolding.[44] A redesigned brand was unveiled on 21 March 2006. The “Pacific Wave” fuselage stripes had been faraway from short-haul plane in 2009, simplifying the general livery, and was within the technique of additionally being faraway from lengthy haul plane earlier than the emblem was modified once more.[45]

On 27 March 2006, Air New Zealand launched into a changeover to a brand new model identification, involving a brand new Zambesi-designed uniform, new brand, new color scheme and new look check-in counters and lounges. The brand new uniforms featured a color palette mirroring the greenstone, teal, schist and slate hues of New Zealand; sea and sky (a Māori motif created by Derek Lardelli) cloth woven from merino wool; and curves impressed by the airline’s brand image, the koru. A greenstone color replaces the blue Pacific Wave color, impressed by the color of the pounamu, the prized gemstone present in New Zealand. The Air New Zealand Koru was woven via all Air New Zealand’s signage and merchandise.

Later in 2009 employees had been concerned in testing materials and cuts of uniforms. “‘It might be honest to say that the teachings from the event and introduction of the present uniform have been taken on board,” stated the airline’s CEO after widespread public and employees criticism.[46]

A rebranding was introduced in July 2012. Ditching the teal and inexperienced colors that had represented the airline since its beginnings as Tasman Empire Airways (TEAL) in 1939, black was adopted because the model color in a joint effort between the airline, New Zealand design company Designworks and famend Kiwi typographer Kris Sowersby; in addition to a brand new brand typeface. The tails of the plane and the typeface modified to black, whereas the remainder of the fuselage remained white.[citation needed]

Then CEO Rob Fyfe stated of the rebranding: “Black has resonated effectively with our clients and employees who determine with it as the color of New Zealand and a pure alternative for our nationwide airline. It conjures up pleasure, is a part of our Kiwi identification and an emblem of Kiwi success on the world stage.” The airline started utilizing black as its company color forward of a sponsorship marketing campaign with NZ’s rugby union staff, the All Blacks, in 2011.[47]

One other new livery was introduced on 12 June 2013. Along side a NZ$20 million Memorandum of Understanding with the nationwide tourism company Tourism New Zealand for joint advertising and marketing, TNZ granted permission for Air New Zealand to make use of the “New Zealand Fern Mark”, a typical fern brand used and managed by Tourism NZ and NZ Commerce and Enterprise for worldwide promotion, in its livery.[48]

Two new liveries had been unveiled. The primary is predominantly white with a black strip working downwards on the rear fuselage from the tail, adorned with a koru brand in white, to vanish downwards simply aft of the junction of the wings with the fuselage. The black and white fern mark adorns the fuselage. This livery is used on a lot of the fleet. A choose quantity have an all black livery with the fern in silver, together with the airline’s first Boeing 787-9. Intensive shopper surveys by Air New Zealand revealed 78 p.c folks believed the Fern Mark suits with the airline’s model and represents New Zealand.[49] The primary plane to be painted on this livery was rolled out on 24 September 2013.

Particular liveries[edit]

Air New Zealand 747-400 ZK-SUJ in “Airline to Center Earth” livery

Airbus A320 ZK-OAB at Auckland sporting the All Blacks livery

Boeing 777-300ER ZK-OKP with “The Airline of Center-earth” livery at Brisbane Airport
  • In 1973, the primary of the airline’s McDonnell Douglas DC-10-30s arrived with 1974 British Commonwealth Video games “NZ74” brand on either side of the ahead fuselage beneath the cabin home windows.[50]
  • In 1984, footage of the Buckingham Palace horse guards with ‘London, Right here We Come’ had been positioned on the aspect of the hump of the airline’s new Boeing 747-200Bs when Air New Zealand was allowed to fly the Los Angeles – London leg of the trans-Pacific route in its personal identify.
  • A particular livery that includes a picture of the All Blacks entrance row of Carl Hoeft, Anton Oliver and Kees Meeuws and a black tail was used on the Boeing 747-400 plane used to move the staff to the 1999 Rugby World Cup. Two different plane had been wore the particular All Blacks scheme: a Boeing 737-200QC and a Saab 340 of Air Nelson; each these plane retained their blue teal tail colors.[citation needed]
  • In 1999, one Boeing 737-300 was painted in a ‘New Millennium’ livery depicting celebrations and the America’s Cup regatta that was to be held in 2000.[citation needed]
  • In 2002 and 2003 Air New Zealand marked its place as “the official airline to Center Earth” by adorning three plane with The Lord of the Rings imagery, utilized as big decals. The decal materials was described in airline publicity as being as skinny as clingfilm and weighing greater than 60 kilograms (130 lb). The imagery featured actors from the movie trilogy The Lord of the Rings in opposition to backdrops of New Zealand places used within the movies.[51][52]
  • In 2008, one of many airline’s Boeing 737-300s was painted right into a lime inexperienced Air New Zealand ‘Holidays’ livery.[citation needed]
  • Throughout 2011 and 2012, two plane – an Airbus A320 and a Boeing 777-300ER – had been painted in an All Blacks-inspired livery. The plane had been fully black, with a silver fern motif overlaying the aft part of the fuselage.[53][54] Some Air New Zealand Hyperlink plane had been additionally embellished within the scheme: an ATR 72-600 operated by Mount Prepare dinner Airline;[55] and two Beechcraft 1900Ds operated by now-defunct subsidiary Eagle Airways.[56]
  • In November 2012, Boeing 777-300ER ZK-OKP was repainted within the new “black-tail” livery and fitted with an 830 m2 (8,900 sq ft) decal selling the premiere and launch of the primary movie in The Hobbit trilogy. The decal took six days and 400-man-hours to put in.[57]
  • In December 2013, forward of the premiere of the second a part of the Hobbit trilogy, The Desolation of Smaug, Air New Zealand utilized two 54-metre lengthy pictures of the dragon Smaug on the edges of a Boeing 777-300ER.[58]


Air New Zealand locations (September 2017)

Air New Zealand serves 20 home locations and 30 worldwide locations in eighteen nations and territories throughout Asia, North America and Oceania.

Air New Zealand function 4 fifth freedom routes (i.e. between two non-New Zealand locations). The airline operated weekly flights from Rarotonga to Sydney and Los Angeles, along with flights connecting through Auckland.[59] In 2012, after securing a contract from the Australian authorities – Air New Zealand launched twice-weekly providers from Sydney and Brisbane to Norfolk Island on its A320 plane.

Codeshare agreements[edit]

Air New Zealand has codeshare agreements with the next airways:[60]

Air New Zealand’s Airbus A320s function short-haul routes, each domestically and internationally.

Air New Zealand was the launch buyer for the Boeing 787-9 Dreamliner, proven right here touchdown at its launch vacation spot Perth Airport in Australia; the primary was delivered to the airline in July 2014.

As of 29 February 2020, Air New Zealand operates a complete of 114 plane. The jet fleet consists of 64 plane: 23 Airbus A320 and 11 Airbus A320/A321neo plane for short-haul flights, and eight Boeing 777-200ER, eight Boeing 777-300ER and fourteen Boeing 787-9 Dreamliner jet plane for long-haul flights. The airline has ten Airbus A320/321neo, one Boeing 787-9, and eight Boeing 787-10 plane on order.[68][69]

The airline’s turboprop fleet operates regional home providers and consists of 50 plane: 27 ATR 72-600 plane and 23 Bombardier Q300 plane. Two ATR 72-600 plane are on order.[68]


Air New Zealand home providers are operated in a single class all-economy configuration. Seating ahead of the over-wing emergency exits on A320 plane are House+ seats, with a bigger pitch between seats, however in any other case are successfully financial system seats.

From July 2014, Air New Zealand has 4 home fare choices, every constructing on the earlier possibility:

  • Seat – the essential possibility, consisting of a seat, one cabin bag as much as 7 kg, and tea/espresso/water and snacks (relying on plane)
  • Seat + Bag – the Seat possibility, plus one checked bag as much as 23 kg
  • FlexiTime – the Seat + Bag possibility, plus the choice to request a particular seat previous to check-in (Airpoints Gold/Elite and Koru members can request a seat no matter fare possibility), and the power to vary to an earlier or later flight on the identical day and route for no further value (topic to availability).
  • FlexiDate – the FlexiTime possibility, plus an additional checked bag as much as 23 kg, and the power to vary a flight to a distinct date and not using a change payment (if the brand new flight is costlier, the distinction have to be paid).

Tasman and Pacific[edit]

In response to growing competitors from low-cost carriers, particularly Jetstar Airways, Air New Zealand changed its cabin and repair on short-haul worldwide routes to Australia (“Tasman”) and the Pacific Islands (“Pacific”) with a brand new “Seats to Swimsuit” service in 2010. Launched on the Christchurch-Sydney route from 18 August 2010, the brand new service was rolled out on all routes on 17 November 2010. All worldwide Airbus A320 plane had been refitted with an all-economy cabin that helps 4 choices of service. Lengthy-haul Boeing 777 and 787 plane additionally function on these routes.[70][71]

There are 4 choices, constructing on one another:

  • Seat – the essential possibility, consisting of a seat, one cabin bag as much as 7 kg, tea, espresso and water, and AVOD leisure together with TV exhibits, music and video games.
  • Seat + Bag – the Seat possibility plus one checked bag as much as 23 kg.
  • Works – the Seat + Bag possibility plus films included on AVOD leisure, an in-flight meal, non-alcoholic and alcoholic drinks, and the power to request a particular seat. Youngsters obtain a children exercise pack. This selection is an identical to the earlier Financial system possibility.
  • Works Deluxe – the Works possibility plus precedence check-in and baggage, and additional checked bag as much as 23 kg. On the A320, passengers are assured an empty center seat subsequent to them. On flights operated by the 777 and 787, Premium Financial system replaces Works Deluxe.

Air New Zealand has reintroduced House+ seats on the Trans-tasman routes, with 35 inches of pitch within the first three rows of the A320s. These are solely out there to Works or Works Deluxe passengers, and solely Airpoints Gold Elite and Gold members of Air New Zealand’s Airpoints frequent flyer programme are allotted these seats.[72]

Lengthy-haul worldwide[edit]

Boeing 777-200ER cabin with temper lighting

Enterprise Premier flatbed seat

On 28 June 2004, Air New Zealand launched particulars of the improve to its long-haul product, which was aimed to show across the profitability of its worldwide providers. Each seat on its Boeing 747 plane was geared up with a private LCD display screen with audio video on demand (AVOD). First-class was eliminated, with an upgraded enterprise class and a brand new premium financial system part put in.[citation needed]

In January 2010, Air New Zealand launched particulars of its new “Kupe” long-haul product for its new 777-300ER plane which arrived later that 12 months, in addition to on its 787-9 plane. Modifications included an improved Enterprise Premier and Financial system class product, a brand new Premium Financial system cabin, and the introduction of the Financial system SkyCouch.[citation needed]

Enterprise Premier[edit]

Enterprise Premier is the best out there class on Air New Zealand flights, out there on each 777 variants and the 787 plane. The seating is configured in a herringbone format in a 1-2-1 configuration on the 777s and 1-1-1 on the 787, permitting direct entry for each passenger to an aisle. Every seat is 22 inches (560 mm) extensive leather-based and comes with an ottoman footrest that doubles as a customer seat. The seat converts to a full-length (79.5 in or 2,020 mm) lie-flat mattress.[citation needed]

Premium Financial system[edit]

Premium Financial system is in a devoted cabin, which shares bathrooms with the Enterprise Premier cabin, out there on the Boeing 777-200ER, Boeing 787-9, and a few Boeing 777-300ER plane. The category has the identical temper lighting, eating and wine choice and in-seat energy because the Enterprise Premier cabin. The newly refurbished seats are wider with a 9-inch recline and extendable leg rests with a 2-4-2 configuration on the 777 variants, and a 2-3-2 configuration on the 787–9. Seat pitch is roughly 41 in (1,000 mm).[citation needed]

Financial system[edit]

Financial system class is on the market on all plane, in a 3-3-Three configuration on the 787, and a 3-4-Three configuration on the 777-200ER and the 777-300ER plane. The seats have a pitch of 31 to 34 inches (790 to 860 mm), have a 6-inch recline, and have a versatile edge seat base to offer extra leg assist when reclined. Every seat has its personal AVOD leisure system, with a 9-inch display screen on the 787 and 777-200ER, and a 10.6-inch touchscreen on the 777-300ER.

Financial system SkyCouch[edit]

The Financial system SkyCouch is on the market on the 787–9, 777-200ER and 777-300ER. It’s a set of three Financial system class seats on the window rows of the cabin which have armrests that retract into the seat again, and full leg rests that individually and manually may be raised to horizontal to kind a flat floor extending to the again of the seats in entrance. It’s largely designed for households to be used as a flat play floor, and for {couples}, who on buying the center seat for 25% extra every, can use it as a flat sleeping floor.[73][74] Every SkyCouch seat is supplied with the identical fundamental amenities as a typical Financial system seat. The Skycouch is just out there on routes longer than 6 hours period; the place the plane are used on shorter routes, the leg rests are locked out and the Skycouch seats act as common financial system seats.

The SkyCouch has earned the nickname “cuddle class” by media reporting on the progressive seating, from the power for {couples} to curve up and “cuddle” collectively on the 74 cm × 155 cm (29 in × 61 in) flat floor.[75][76] Considerations had been raised nearly instantly over the sofa doubtlessly being a brand new option to be part of the mile excessive membership. Air New Zealand responded that public shows of affection of that stage wouldn’t be tolerated in its plane.[77] The airline even launched a billboard commercial entitled “The Financial system SkyCouch exercise information”, suggesting “spoons” (hugs) had been allowed, however “forks” (sexual exercise) weren’t.[78]

In-flight leisure and journal[edit]

Ahead 747-400 Enterprise cabin with private leisure

777-300ER bar-style galley with KiaOra display screen and tasting space

Air New Zealand provides audio video on demand in all courses on worldwide providers on its plane. The AVOD system, branded KiaOra, options a number of channels of video, audio, music, and video games. Passengers can begin and cease applications, plus rewind and fast-forward as desired. It’s a gate-to-gate in-flight leisure expertise: passengers can begin their leisure as quickly as they board the plane, and proceed till they arrive on the gate of their vacation spot, maximising play time, which is particularly helpful for its short-haul Tasman and Pacific Island flights. Gate-to-gate in-flight leisure shouldn’t be out there on sure seats in financial system (such because the bulkhead and emergency exit row seats).

AVOD display screen dimension varies:[79]

  • Enterprise Premier: 10.4 in (260 mm)
  • Premium Financial system: 8.4 in (210 mm)
  • Financial system: 8.4 in (210 mm)

KiaOra, the airline’s in-flight journal, was faraway from worldwide flights from March 2009. It’s now solely in seat backs on home and trans-Tasman providers, nonetheless it might probably nonetheless be discovered within the inflight journal racks on worldwide flights.[80] As a information on worldwide providers, there’s now a short publication named Leisure Journal detailing the leisure out there on the flight, which additionally comprises the purchase on board ‘in-Bites’ menu.[81]


Air New Zealand Lounge[edit]

Air New Zealand Koru Lounge in Wellington

Air New Zealand self check-in kiosks, Wellington

The Air New Zealand Lounge is the identify for Air New Zealand’s community of airline lounges around the globe. Members of Air New Zealand Koru programme could entry the lounges, and in addition get valet parking, precedence wait itemizing, unique check-in, further checked in baggage and most well-liked seating.


Airpoints is Air New Zealand’s frequent-flyer programme. Members earn Airpoints {Dollars}, which they’ll redeem at face worth on any fare on Air New Zealand ticketed and operated flights. Members can attain standing tiers, with growing privileges starting from Silver to Gold, then Gold Elite, by accumulating their Standing Factors, that are earned individually from Airpoints {Dollars}. Airpoints Gold and Airpoints Gold Elite have the identical recognition as Star Alliance Gold standing and advantages throughout the Star Alliance community. Airpoints Silver standing is equal to Star Alliance Silver.

Airpoints members obtain Standing Factors for nearly each Air New Zealand flight, in addition to many different flights with its Star Alliance companions. Standing Factors allow members to succeed in the next standing sooner. Standing Factors will nonetheless be granted even on low cost fares (comparable to Sensible Saver and grabaseat fares) that usually don’t earn Airpoints {Dollars}.[82]

Incidents and accidents[edit]


Outsourcing upkeep[edit]

On 19 October 2005, Air New Zealand proposed outsourcing most of its heavy upkeep on its long-haul plane and engines, which might lead to about 600 job losses, largely in Auckland. Air New Zealand stated that there have been bigger upkeep suppliers that would present upkeep work extra cheaply attributable to their massive scale. The proposal was estimated to avoid wasting $100 million over 5 years and got here after many makes an attempt to draw contracts to service different airways’ longhaul plane.

Ultimately, a union proposal to avoid wasting a number of the remaining jobs was accepted. The proposal included shift and pay modifications (most of them pay cuts) which might permit about 300 engineers in Auckland to maintain their jobs. 200 had been made redundant or resigned.[83]

Minor seating coverage[edit]

In November 2005, it was revealed that Air New Zealand (together with Qantas and British Airways) had a coverage of not seating grownup male passengers subsequent to unaccompanied kids. The coverage got here to gentle following an incident in 2004 when a person who was seated subsequent to a younger boy on a Qantas flight in New Zealand was requested to vary seats with a feminine passenger. A steward knowledgeable him that “it was the airline’s coverage that solely girls had been allowed to take a seat subsequent to unaccompanied kids”. Air New Zealand later stated it had the same coverage to Qantas.[84][85]

Qantas code-share[edit]

On 12 April 2006, Air New Zealand and Qantas introduced that they’d signed a code-share settlement for his or her trans-Tasman routes and would file for authorisation from the New Zealand Ministry of Transport[86] and the Australian Competitors and Shopper Fee.[87] The airways maintained that they had been making losses on Tasman routes attributable to too many empty seats, and {that a} codeshare would return the routes to profitability. Critics, significantly Wellington Worldwide Airport, Christchurch Airport and Melbourne Airport, argued that the codeshare flights would result in lowered passenger alternative and better airfares, and that cities comparable to Auckland and Sydney would profit immensely via financial exercise providers would deliver.

On 15 November 2006 Air New Zealand introduced it was withdrawing its utility after a draft choice by the Australian Competitors and Shopper Fee to not approve the code-sharing settlement.

On 31 Could 2018 Qantas and Air New Zealand introduced that “seamless air journey” could be out there to their clients via a brand new code-sharing settlement. The code-share took impact in October 2018.[88]

Different propulsion[edit]

In a 2008 effort to develop an aviation biofuel, Air New Zealand and Boeing researched the jatropha plant to see if it was a viable inexperienced different to standard gas.[89] A two-hour check flight, utilizing a 50-50 combination of the brand new biofuel with Jet A-1 feeding a Rolls Royce RB-211 engine of one of many airline’s 747-400s, was accomplished on 30 December 2008. The engine was then eliminated to be scrutinised and studied to determine any variations between the jatropha mix and common Jet A1. No results to performances had been discovered. Using jatropha has been recognized as a doable future gas however massive tracts of low high quality land wanted to develop the plant must be discovered with out impeding different agricultural makes use of.[90]

See additionally[edit]


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Exterior hyperlinks[edit]

Media associated to Air New Zealand at Wikimedia Commons

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