I’ve used them prior to now however to be trustworthy they’re solely good if you realize precisely the resort you need. They do not give another service or after care and to be trustworthy their customer support is horrible.
I had a criticism re a resort in Sri Lanka, checked out after one evening. I did not count on a refund, I simply wished to convey it to their consideration that the requirements weren’t good and thought that maybe to encourage me to e-book once more with them they might provide a couple of additional factors. That is nothing to them. I received a typical message from them saying they might look into it a refund however it was as much as the resort. Once I replied again to say I wasn’t asking for a refund however a sympathetic acknowledgement of my criticism and an apology would’ve been good however I received the identical commonplace message again. I gave up ultimately.
Sadly I do must say that Expedia customer support isn’t any higher. I am nonetheless ready for a refund for flights that had been cancelled attributable to technical downside. I would not thoughts however I instantly re booked with them for one more airline at a better value, however all they preserve saying is I’ve to name them within the States from the Maldives. I referred to as them as soon as after getting no the place by e mail and was on the telephone over 40 minutes to be advised that because the airline workplace was closed I must name again. I refused so that they stated they might deal with all of it by e mail. So far nonetheless nothing and once I e mail them I both get commonplace reply saying I’ve to name them or the final two emails simply returns undelivered regardless of utilizing the identical e mail deal with I’ve all the time used.
If I name once more, I’d as nicely say goodbye to the refund as I’d’ve used all of it up in telephone calls.
So so far as I am involved corporations like these are reserving engines pure and easy. No actual service and positively no after care service, so so long as you realize precisely the place you’re going and do not expertise any issues you might be advantageous.